Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

9/6/2022

Debris has clogged up the ditch along the street.

Case Date:

8/9/2022

Smells of Septic sewage waste and dirty water coming from this home area. The odor is intoxicating and unbearable. People and students from school walk thru this dirt area. Unsanitary. Specially during this hot summer season.

Case Date:

8/8/2022

8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?

Case Date:

8/8/2022

There is a large Tree of Heaven invasive species growing where the Uplift Pump is located just west of my address, 4325 E. Weymouth Lane in Parkridge East. I have tied yellow duck tapr around t to make it easier to see. Please remove this tree and any of its' off shoots as it is rather large now and will present a sidewalk safety issue. Thank you.

Case Date:

8/2/2022

I believe this is a septic field leak onto the sidewalk. Intersection of Gramercy Park Dr. and North Claybrooke Ct.

Case Date:

8/1/2022

Completely blocked storm drain just past the stop sign at West McDonald's on Franklin Road. Plus, lots of that foliage should be cut away.

Case Date:

8/1/2022

Clogged storm water drain. Full of debris. Very slow drain. This is second request.

Case Date:

7/19/2022

There is a manhole cover partially off a manhole on Landmark Ave. across the street from SIRA. Somebody should make sure no one went down and then secure that.

Case Date:

7/16/2022

Hi. I'm very sorry to bother but as I was cleaning my bathroom a bit ago I found huge dead cockroach in my shower. I'm a very clean person despite being physically disabled and legally blind live on own so keeping my place clean is difficult. There's been problems with the lines under the trailers here off/on for about a year now. There have been repairs made to many however. There is oftentimes a smell of sewer outdoors. I've had odors in my kitchen particularly when using water in sink for a while now too. I've been having a problem with the roaches off/on for several months as well. I've done all I can but I fear they're somehow coming from the underneath of my trailer into the pipes that go into the water/sewer lines. I've contacted the management in past for help in find out the source to that area is they're responsibility but I received no resolution to the trailers are the responsibility of the tenants. I've got roach bait in about every room so the roaches find usually are dead but after seeing one in my bathroom shower upon cleaning I'm very uncomfortable with continuing to not contact on the situation. To this trailer park is on city sewer/water lines seems the most reasonable ones to contact. I'd greatly appreciate help in this matter. To I'm very concerned for the health of myself and my geriactric cat with kidney disease now. Thank you very much. Rebekah