Case Date:

6/15/2025

Our street, which is sloped downward from Dunn to N. Walnut, has water sluicing down Glendora in even a light rain. We have no storm drains or infrastructure to handle heavy rains except for the ditches some residents have dug on their own properties. I have such a ditch at 311 Glendora, and it runs very full and fast when it rains, keeping the street from flooding even more than it always does. My ditch has asphalt that is full of holes, so it needs patching- but that will only be a bandaid on what is a much larger problem... the fact that our neighborhood has no stormwater infrastructure. This causes basements to flood, and even one resident's basement wall to collapse under the floodwaters pouring down from Dunn St. Please contact me for more information, or direct me to the person who can help us. Thanks!

Case Date:

6/16/2025

A large and growing area of crumbling asphalt on the northwest corner of E. Maxwell Lane and Manor Dr. could use some repair. The road surface at this intersection is generally in need of repair. Storm water flow seems to be the primary culprit as storm water flows downhill south on Nanor Dr.

Case Date:

10/17/2023

Can anything be done here? I understand it is for draining storm water, but the hole is quite large, and the cover is very loose, I could probably take the whole grate off and move it

Case Date:

10/18/2023

Treacherously rough road; worried about potential damage to vehicle

Case Date:

10/19/2023

Hello. There is a dual drainage grate system in the middle of Blair Ave just before W 12th Court heading North. It looks as if the grates are sinking and are going to fall into the hole under them. There is major damage and erosion of the structural integrity of the cement and asphalt surrounding the grates and across the entire street. There is exposed metal bars that drivers swerve to miss to protect their cars putting humans and parked vehicles at risk. Can you please help? Thank you for all that you do!

Case Date:

10/11/2018

We received a call from a gentleman concerned about a pungent sewage small. He is concerned that there is a problem with the sewer on the north end of Cascades Park.

Case Date:

6/10/2020

Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!

Case Date:

6/20/2020

Sewage spewed out of pvc near sidewalk.

Case Date:

11/29/2020

Once again, i do laundry, and hete comes CBU to the sewer pump station. I reported this previously and was told it was routine maintenance. Routine maintenance in the evening into the dark. Now, the gentleman is here on the afternoon of the Sunday after Thanksgiving. Don't try telling me that it's routine maintenance. I have also had to report odor from this pump station. We have owned this property since before sewer was even here. We have been around that pump station a long time. These things didn't start happening until i added my new house to the system. There is also a house with six kids across the street and new building around me. I have been in the construction industry for over 20 years so i am not uneducated as to these systems. I am also aware of the fact that this area is not going to get the attention the East side or Southeast side of town would get. I think Facebook and HT readers would understand that as well. The developer of Union at Crescent might like to know it to. If there is a capacity problem, please fix it.

Case Date:

1/19/2021

There apparently is a blockage in my sewer drainage pipe to the main sewer line on N Lexington Drive. Waste water is backed up from the sewer main to my house. I have an inspection port in my drain about 3 ft from the edge of the street and the waste water fills the drain pipe about 3 ft from the street, or about 10 feet from the city sewer line. Problem started ca.3:30 pm yesterday (Monday) afternoon.