Case Date:

6/8/2025

Case Date:

12/9/2024

Across the street from 3213 Allendale Drive the storm sewer is getting blocked with leaves and branches. Also, a few feet from the sewer drain is a pile of debris (tree branches and leaves).

Case Date:

12/9/2024

Across the street from 3213 Allendale Drive the storm sewer is getting blocked with leaves and branches. Also, a few feet from the sewer drain is a pile of debris (tree branches and leaves).

Case Date:

12/9/2024

Across the street from 3213 Allendale Drive the storm sewer is getting blocked with leaves and branches. Also, a few feet from the sewer drain is a pile of debris (tree branches and leaves).

Case Date:

4/4/2025

We have a drainage pipe? That runs under our ground and out to 10th street. Us custodians try to keep the ditch clean across the yard, but the pipe is so clogged with sand and dirt we’re getting a deep pond after a rain. When the pond water goes over our hill it takes debris with it onto our sidewalk and sometimes to the city bus stop. Is this something you can help with? Thanks!

Case Date:

6/1/2023

I have had sewage come up through our bath on our basement level 3 times in the past 7 months. It’s quite disgusting, and I can share pictures of this is you would like to see what this looks like. I have had HFI run a camera through all of my drains and I watched the video as they were doing this. There were no blockages at all; all the pipes were clear. The camera followed the drains all the way to the city sewer (5999 on the map). I have also spoken to a neighbor two doors down at 3212 S Abby Lane who has had the same thing occur multiple times. She has contacted the City too and they found a grease blockage which apparently was cleared. However, she said that there was back into her basement two weeks after that. After spending thousands with HFI and other plumbers, and out of frustration, she has purchased her own drain camera and equipment to clear out the drain should that occur again. Since this seems to be a recurring problem on the Abby Lane side of Bentley Court, here is my question: Is it possible to have the sewer/drain system that services Bentley Court checked for blockages or waste build-up? When last was this done? What drain systems from other neighborhoods feed into this system? The sewage has to come from somewhere. We really want to get to the bottom of this. Would you please help me? I cannot have my family live on the basement level when this type of thing keeps occurring. Thanks so much and I look forward to hearing from you.

Case Date:

4/5/2025

There is no drainage for the alley between Fess and Henderson in the 800 block and it continues to flood and make the alley impassable. This has been ongoing for years. Neighbors back yards flood from the lack of proper drainage.

Case Date:

12/20/2023

A Roto Rooter plumber opened the two manholes on the street in front of my house and said that the sewage line it isn't emptying appropriately. This can cause serious problems. Would you please check on that issue? Thank you.

Case Date:

11/8/2023

See case #185515. Issue continues - sidewalk is periodically wet again near SE corner of lot, likely untreated sewage.

Case Date:

10/9/2020

Purchased house in June and it appeared there had recently been a new sewage line of some type installed in the front yard. However, there is now just a broken clay pipe in the front yard and ground is very uneven where this pipe was left. I assume this should have been removed and level when the new line was installed?