Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

9/6/2022

Debris has clogged up the ditch along the street.

Case Date:

8/8/2022

8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?

Case Date:

8/1/2022

Clogged storm water drain. Full of debris. Very slow drain. This is second request.

Case Date:

7/19/2022

There is a manhole cover partially off a manhole on Landmark Ave. across the street from SIRA. Somebody should make sure no one went down and then secure that.

Case Date:

6/29/2022

This intersection drainage project has been weeks ongoing. Now we are left with an absolutely horrid street. The utility cuts were filled with gravel but have rutted out to be almost impassable. This is addition to the pot holes and drains that are unfinished.

Case Date:

6/14/2022

The street drain on the west side of the street is full of debris which inhibits drainage

Case Date:

6/8/2022

The drainage between 1406 and 1404 S. Nancy is extremely backed up with debris

Case Date:

6/7/2022

Road construction has Queens Way blocked. Construction was on the website earlier but has been removed. Construction is definitely NOT COMPLETED. Please update website with construction and new completion date.

Case Date:

6/4/2022

In the 3400 block of S. Cedarwood Circle, the City dug up the road a few months ago, then never came back to finish the job. The road is a mess with missing asphalt and gravel/debris all around. Can the City get back out here this week to fix this and finish up the work they started? Thanks.