Case Date:

5/31/2023

Resident reported manhole cover is not correctly placed as cars driving over it flip it up

Case Date:

6/1/2023

Clogged sewer drain. Second Request

Case Date:

6/1/2023

I have had sewage come up through our bath on our basement level 3 times in the past 7 months. It’s quite disgusting, and I can share pictures of this is you would like to see what this looks like. I have had HFI run a camera through all of my drains and I watched the video as they were doing this. There were no blockages at all; all the pipes were clear. The camera followed the drains all the way to the city sewer (5999 on the map). I have also spoken to a neighbor two doors down at 3212 S Abby Lane who has had the same thing occur multiple times. She has contacted the City too and they found a grease blockage which apparently was cleared. However, she said that there was back into her basement two weeks after that. After spending thousands with HFI and other plumbers, and out of frustration, she has purchased her own drain camera and equipment to clear out the drain should that occur again. Since this seems to be a recurring problem on the Abby Lane side of Bentley Court, here is my question: Is it possible to have the sewer/drain system that services Bentley Court checked for blockages or waste build-up? When last was this done? What drain systems from other neighborhoods feed into this system? The sewage has to come from somewhere. We really want to get to the bottom of this. Would you please help me? I cannot have my family live on the basement level when this type of thing keeps occurring. Thanks so much and I look forward to hearing from you.

Case Date:

6/11/2023

After the rain there appears to be a sinkhole/washout and collapsed sidewalk at the marked location, corner of robins bow and E Winston St.

Case Date:

6/12/2023

Serious erosion at the corner of Robon's Bow and Winston Street.

Case Date:

6/12/2023

Street drain clogged with debris. 3306 e. Mulberry Ct. 47401

Case Date:

6/15/2023

Not sure if this is correct department. My request concerns work done to reposition storm drains on the above-cited street. Thanks for improving all four drains. But several residents have noticed and are concerned about a deep hole in the green space located just a few feet directly East from the physical drain. I believe digging was done there as part of the drain improvement project. The deep hole must be filled in and seeded as it is a hazard to small dogs and to people. Please advise. I hope this hazard can be remedied.

Case Date:

6/24/2023

water meter cover (??) missing on sidewalk on the west side of college, just north of the train bridge (about a block south of 14th st). trip hazard. not sure if it was removed for construction or what but it's been gone for about a month. thanks!

Case Date:

7/1/2023

Storm sewers are blocked by debris on the streets causing water backup on the road. The street needs to be cleaned and debris removed from storm grates.

Case Date:

7/2/2023

Drain line Backing up in house, while in past you have said our drain lines are seperate from street drains, our yards drains, drain into the house drains so which system do they drain too? asI'm backed up once again.