Case Date:

4/3/2023

There are holes in our line: one under the sidewalk, one under the street. They need to be fixed ASAP (we discovered the holes when a plumber was clearing a major clog the holes caused) and we need to know whose responsibility it is to take care of the issues under the road/sidewalk. The estimated cost of repair is incredibly high, and we're trying to find out what options/assistance might be available. Thank you for any information you can provide!

Case Date:

3/17/2025

We had an ice buildup issue in the last deep freeze we’ve never seen before on 3rd st. Not even from the first deep freeze. Water runs from the location and house I tagged all the way down to 4th street and hasn’t stopped even as everything else has dried up post rain. Not sure if it’s a house issue or pipe issue but figured worth noting.

Case Date:

12/5/2024

House is discharging wastewater directly onto sidewalk, which in this weather is freezing and causing a safety hazard.

Case Date:

9/20/2024

Water flooding sidewalk in front of our house daily. Possible cause of moisture in crawlspace.

Case Date:

3/20/2024

called into city hall - K.Cummings, AHA inputting this issue -- John stated that he has called several times regarding this issue - there are two storm drains, one directly in front of his residence and another that is across the street that are in need of repair. John advised that the grates are too low, causing them to consistently get debris on them, causing flooding.

Case Date:

2/1/2024

Water running out of ground for a week.

Case Date:

1/31/2023

Sewer water is coming up through my basement floor drain due likely to a blockage somewhere in the sewer pipe line.

Case Date:

4/22/2025

A large hole has developed next to a drainage grate in this alleyway and is continuing to deteriorate. This alley b/w Rogers and Madison (North/South) and 3rd/4th (East/West) is frequented by both area residents and employees at adjacent businesses.

Case Date:

3/24/2025

There seems to be a lot of damage to the south wall of the culvert beside this property. Someone should check it out before it collapses. Thank you!

Case Date:

4/5/2025

Rain runoff from city street caused my basement to flood (again for the 3rd time) and my neighbors basement to flood again.