Case Date:

1/27/2023

Nearly every year, in early February, the sewer backs up into my basement. The engineer reported that it is caused by large volumes of grease dumped into the sewer after Chinese New Year, then the cold, causing fatbergs to form just beyond the access at the end of the street. My basement is the lowest, so I get hit. In recent years, preventative cleaning has been scheduled–last year it did not back up! I'd like to make sure that happens again, to prevent a fifth annual sewer flood at my house. Thank you!

Case Date:

4/16/2023

Drain water and sewage water is backing up from the city lines up and out of the basement drains.

Case Date:

4/20/2023

Storm drain has been blocked and will cause excessive water pooling when it rains. This is on the north side of the house-5th Street.

Case Date:

7/1/2023

Storm sewers are blocked by debris on the streets causing water backup on the road. The street needs to be cleaned and debris removed from storm grates.

Case Date:

11/3/2023

Storm drains are covered with grass cuttings.

Case Date:

12/20/2023

A Roto Rooter plumber opened the two manholes on the street in front of my house and said that the sewage line it isn't emptying appropriately. This can cause serious problems. Would you please check on that issue? Thank you.

Case Date:

1/25/2024

The asphalt on South Clark was recently repaired (I assume because of a recent water main break), and the new asphalt has sunk in somewhat. It's not clear that it's safe. This is on the street at the end of a driveway between 126 and 128 South Clark Street.

Case Date:

8/30/2024

glass in 7 line bike route near Lincoln

Case Date:

8/30/2024

Again. Tire-puncturing-broken-glass on 7th St bike route. Thanks for your attention.

Case Date:

12/31/2024

Approximate location. Observed from E. 5th St. North side of road. Reporting copious standing water in easement and rear of properties at NW corner of N. Clark and E. 5th. FYI, in case some infrastructure improvement is planned, to please include some remediation of this past and future mosquito breeding environment. Thanks again.