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City of Bloomington, Indiana

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closed #182330

Water Utility Problems

Case Date:
12/27/2022

The person who is manager of the property has had the water company stop our service for no reason! We have been without water for two weeks now and with the cold weather we are sure the pipes are busted. We just need to be able to pay our bill and have water turned back on!

closed #182344

Water Utility Problems

Case Date:
12/29/2022

I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.

closed #182417

Water Utility Problems

1834 E 3rd ST

Case Date:
1/7/2023

Water pipe froze and busted over winter break. IU real estate said to let you know so adjustments can be made.

closed #182448

Water Utility Billing Problems

221 E Varsity LN

Case Date:
1/10/2023

2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.

closed #192691

Water Utility Problems

Case Date:
8/5/2024

It seems like there are two account numbers on my address. I have been paying my bills every month consistently. Your system accumulates the same amount of payments for two different accounts. The online system prompted me to pay the same bills for two different accounts. I checked every single month of my current account and all is paid. There are two transactions that are paid one is 169.24 and 84.62 that needs to be disputed immediately. I called the bloomington utilities many times but I can't receive any response. Can you please guide me how to remove one of these accounts so this will not happen in the future? Once again I paid my bills on time consistently and I have an evidence of it. Sincerely, Sophia

closed #188758

Water Utility Billing Problems

Case Date:
6/4/2024

The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!

closed #188630

Water Utility Billing Problems

401 E 12th ST

Case Date:
5/28/2024

The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.

closed #185610

Water Utility Problems

1006 E Heather DR

Case Date:
9/15/2023

My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?

closed #177533

Water Utility Problems

623 W Smith AVE

Case Date:
9/20/2021

I need my service restored

closed #185217

Water Utility Problems

3931 S Cramer CIR

Case Date:
8/24/2023

Turn water on!! Property is being sold.