- Case Date:
- 12/27/2022
The person who is manager of the property has had the water company stop our service for no reason! We have been without water for two weeks now and with the cold weather we are sure the pipes are busted. We just need to be able to pay our bill and have water turned back on!
- Case Date:
- 12/29/2022
I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.
Water Utility Problems
1834 E 3rd ST
- Case Date:
- 1/7/2023
Water pipe froze and busted over winter break. IU real estate said to let you know so adjustments can be made.
Water Utility Billing Problems
221 E Varsity LN
- Case Date:
- 1/10/2023
2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.
- Case Date:
- 8/5/2024
It seems like there are two account numbers on my address. I have been paying my bills every month consistently. Your system accumulates the same amount of payments for two different accounts. The online system prompted me to pay the same bills for two different accounts. I checked every single month of my current account and all is paid. There are two transactions that are paid one is 169.24 and 84.62 that needs to be disputed immediately. I called the bloomington utilities many times but I can't receive any response.
Can you please guide me how to remove one of these accounts so this will not happen in the future? Once again I paid my bills on time consistently and I have an evidence of it.
Sincerely, Sophia
Water Utility Billing Problems
- Case Date:
- 6/4/2024
The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!
Water Utility Billing Problems
401 E 12th ST
- Case Date:
- 5/28/2024
The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.
Water Utility Problems
1006 E Heather DR
- Case Date:
- 9/15/2023
My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?
Water Utility Problems
623 W Smith AVE
- Case Date:
- 9/20/2021
I need my service restored
Water Utility Problems
3931 S Cramer CIR
- Case Date:
- 8/24/2023
Turn water on!! Property is being sold.