Case Date:

3/6/2024

The neighborhood has insufficient street drainage for runoff, and this has threatened to flood my home again after yesterday’s rain. It already flooded with extensive damage in 2021, simply because the developers have inadequately accounted for the necessary drainage. I have documented the issue with the ONE drain on the downward slope of the street, where the water pools, meeting my front door, and even moving four parked cars. I would appreciate the benefit of your expertise regarding this matter as soon as is feasible for you. I have also contacted my homeowner’s association for assistance. Thank you!

Case Date:

4/1/2025

There is a creek that runs along W Milton Lane and crosses S Victor Pike. Recently, I have noticed that there is a new smaller stream flowing into this creek. This new stream just appeared recently in the last week or two. It seems pretty strong. I didn't know if this new stream was due to a busted pipe, if it was coming from the Victor Oolitic Limestone company, which is at the top of the hill, or if it is in fact a new stream, which seems unlikely. It seems random that it would all of a sudden appear and be as strong as it is. In the pictures, you will see the good sized creek, and then you will see the new stream that is now coming down and feeding into this creek. I have also attached a google map picture showing where you can stand, the red X, to view this new stream.

Case Date:

6/30/2025

Due to the excessive rain we are experiencing this spring the concrete support for the culvert that crosses the road adjacent to our property has collapsed.

Case Date:

9/9/2024

Cable of some kind of down across out back yard and neighbors'. Has been down since the big storm a couple months ago. It is not a power line.

Case Date:

4/11/2014

Ms Novakovski came in 4/9/14 and asked for some advice on dealing with water in her crawl space.

Case Date:

4/6/2017

We are experiencing a major storm water runoff problem on our property. It has become so bad that our driveway collapsed. We have also lost some trees and fear losing additional trees. In addition, a lot of trash is accompanies that large volume of water and settles on our property in what is now a muddy swamp. I think we need to work with the churches to the east of us who have huge parking lots to address the water runoff problem that is becoming worse all the time. Thank you in advance for addressing this problem.

Case Date:

4/15/2014

She left a voice message on 4/14 trying to get information on storm sewage drainage issues in her neighborhood because things have changed this last year.

Case Date:

6/22/2019

The street drain and field drain on Preston Ct does not appear to be able to properly handle large amounts of rain fall. It is common for both to become overwhelmed, especially the field drain in the back of 3807 Preston Ct. these drains need to be cleaned and inspected for proper sizing. Water flow out of field drain appears o be insufficient.

Case Date:

8/3/2017

We would like to install a drainage pipe along the creek bed at 3750 E. Third St., Beth Shalom Jewish Center. I want to make sure that there are no regulations against it, and it would be OK to remove the metal bars, and continue the pipe coming from our east. The creek bed is on our property, but the culvert is maintained by the state. Also, I would like to know where the culvert originates.

Case Date:

7/9/2025

Storm water drainage from the road runs out here and is constantly eroding the dirt on my property. The drain route needs to be deeper or angled more and more rocks need to be added so water doesn’t accumulate and drains well without eroding the dirt along the route.