Case Date:

5/6/2023

Can we PLEASE move the bus stop signage / stop location at least 30 ft north of its current location to prevent people from falling into a drainage sinkhole this is located next to the existing drain. We reported this sinkhole THREE years ago, but nothing has been done, and now it's a hazard to passengers getting off of the #5 bus. Do I have to wait until Mayor Thomson to finally get this fixed? Hamilton has ignored this for THREE F'N YEARS. Sad.

Case Date:

9/6/2023

We're having a lot of issues with the bus stops being located on our properties and it bringing disturbances to our center. We request that all bus stops get moved off of the private property as soon as possible. Thank you.

Case Date:

9/6/2023

Case Date:

12/3/2024

Cars always parked alongside the bus stop where the wheelchair ramp is bus turning off of West 15th can often not see me over SUVs and trucks parked along there I believe the city ordinances no parking but cars continue to park there because there is no sign or curb painted with enough room for the bus to pull over to the right almost missed the bus to work because I am small and cars were blocking as usual and I feel unsafe walking between cars to run out into the road and wave down the bus. A person in a wheelchair can certainly not be seen and would have difficulty Wheeling out into the street to the bus because there is not room for the bus to pull over and lower the lift on to the ramp attaching the road to the sidewalk have called City police for towing multiple times police drive close by look over and then drive away doing nothing

Case Date:

12/5/2024

Bus cannot pull over to operate the lift system onto the ramp cars parked there every day usually the same several cars the bus needs to pull over coming from 15th Street to operate the wheelchair lift and when SUVs are parked there and you are small and a chair the bus driver cannot see you trying to wheel out to catch the bus and the bus will pass you by it is also not safe for people to have to run out into the road to stop the bus or with their wheelchair when they shouldn't have to there are usually more cars parked here than this

Case Date:

12/9/2024

First Street between Rogers and College is open again. When will the #2 South route start using it?

Case Date:

12/31/2024

First Street, between College and Rogers, is completely open and has been for weeks. Why is the #2 route (southbound) not using it? The detour is no longer needed.

Case Date:

1/3/2025

There has been liquid sloshing around a window sill for TWO straight days on the #2 bus. Are you cleaning these buses?

Case Date:

1/11/2025

Apparently the diesel - electric buses enter into a "regeneration" cycle under idle to somehow clean out the soot particulates in the diesel exhaust system. Hot exhaust burns out the soot, right? It stinks all to high hel** and fills the cabin with what smells like CO - filled exhaust. I fear being asphixiated while waiting for the warm bus to begin it's route. I open a couple of windows everytime I board. Is this an exhaust leak, or is pumping hot regenerative soot exhaust gases including CO into the cabin, er.. normal? This smells awful and scares me everytime I ride a bus in these conditions. Please provide proof this is not a danger or remedy this nasty smelling problem.

Case Date:

1/24/2025

The bus station closes at 4:00 pm Monday thru Friday. It is also closed on Saturdays. Passengers, including children, elderly & disabled people have to stand outside in freezing weather while waiting for their bus. I take two buses to get to work & three buses to get home. I also depend on the Bloomington Transit for trips to Kroger. Having to stand outside during this winter has been miserable. If the Bloomington Transit can afford to buy new all-electric buses, they should be able to hire some people to work evenings & on Saturday to keep the station open.