Case Date:

5/30/2024

AITA? For the 3rd time in 3 years: can I ask that we move the southbound bus stop sign on High at Breenbriar 30 ft to the north, out of the grass next to the drainage culvert, and to a location that allows passengers to exit the rear of the BT bus without the danger of falling into the unrepaired sinkholes next to the culvert? If the bus stops earlier (30 ft north), the passengers that exit the bus to the rear (as required) step off near the sidewalk and not in the middle of a grassy easement with a LARGE SINKHOLE next to the culvert. Why - oh why, is this so hard? When the bus stops at the correct location it doesn't even block Greenbriar traffic onto High. Sorry for the snark, but again Bloomington this is the third request in 3 years. Just move the sign north 30 ft.

Case Date:

6/5/2024

This light has been out for several weeks and makes it unsafe to walk in this area when it is dark outside. Light is located near the bus lane closest to the Transit Center.

Case Date:

6/17/2024

The street light on S Walnut Street side is out again. The light is closest to the bus lane. The area is extremely dark and makes it unsafe when walking through this area. It was working for a few days and is out again.

Case Date:

7/1/2024

The #2 south route is apparently having a detour related to storm damage, running on Coolidge instead of Graham. You need to inform riders of these changes. That's what the app and website are for. Or better yet- post a sign at the affected stops. I understand it is extra work for you but how are riders supposed to know about these things if they are not posted anywhere?

Case Date:

7/16/2024

The 2 south route is being detoured and there is no information about it on the website or the app. How are people supposed to know that the bus will not arrive at their stop. The storm was three weeks ago, you should have information posted by now. Unacceptable.

Case Date:

12/31/2024

First Street, between College and Rogers, is completely open and has been for weeks. Why is the #2 route (southbound) not using it? The detour is no longer needed.

Case Date:

12/9/2024

First Street between Rogers and College is open again. When will the #2 South route start using it?

Case Date:

1/20/2025

The minimum effort that Bloomington transit puts in an order to make sure passengers get to, and from their destinations is absolutely ridiculous. When it comes down to the last routes of the night, the bus drivers get in some type of relaxed state where they feel that they do not have to be on time, knowing that majority of the people riding the bus that late are heading home and then the bus driver who are at the transit center do not care to wait longer than three minutes although they’re the last buses of the night and it would not cause no delay to their schedule. Too many people are being left out in the freezing cold Stand. Who knows how long are stranded at night because these bus drivers or the Bloomington transit center does not care about people making at home safely. I have multiple complaints about their driving slow, always being late and the fact that they change the bus schedule to every 40 minutes without any notification without posting it without , adding messages to the app or the website and this is ridiculous. How are we supposed to know when to be outside? Went to be ready when they’re always late and now people are forced to stand in the freezing cold or get left and have to walk home because of their negligence.

Case Date:

1/24/2025

The bus station closes at 4:00 pm Monday thru Friday. It is also closed on Saturdays. Passengers, including children, elderly & disabled people have to stand outside in freezing weather while waiting for their bus. I take two buses to get to work & three buses to get home. I also depend on the Bloomington Transit for trips to Kroger. Having to stand outside during this winter has been miserable. If the Bloomington Transit can afford to buy new all-electric buses, they should be able to hire some people to work evenings & on Saturday to keep the station open.

Case Date:

1/28/2025

Not sure what the possible glitch with lyft is, but if the city is picking up the tab for rideshare rides after the first dollar then the city is being fleeced BIG TIME. I am giving $45 rides that go 4 blocks at times and the riders are laughing that they paid a dollar. Just an FYI no need to contact me just dbl check the program parameters before it's bankrupt