Case Date:

5/26/2025

Lid on Recycle Bin was discovered broken after a pickup 2 weeks ago. Please repair.

Case Date:

5/31/2025

This rental house across the street from us has had two mattresses leaned up against the house by the garage for quite a long time being exposed to the elements and likely a habitat for vermin. More recently, someone has dumped a mattress from the Bypass that sits on the steep hill at the end of our Fritz Drive culdesac. Can HAND cite the rental property owner about the mattresses at the residence? And can Sanitation do something to remove the mattress dumped from the Bypass?

Case Date:

6/6/2025

Sanitation truck damaged trash bin breaking wheel. We need a replacement.

Case Date:

6/7/2025

Hello, this is the second week in a row that my trash bin has not been picked up. Can you please let me know what the problem is? The lid is closed so it’s not overflowing. Thank you very much. I’m getting concerned.

Case Date:

6/7/2025

Hello, I’m outside of the country until the end of the month of June. My postal Mail has been stopped. Please respond via email so that i may ask someone local to support me adress whatever issue is occurring that is preventing my trash bin to be picked up two weeks in a row now. Thank you 2530 E 8th St, Bloomington, IN 47408 Mariella

Case Date:

6/10/2025

Lid broken on recycle bin. Was reported previously 2x thank you.

Case Date:

6/11/2025

I have two garbage cans and only one was dumped this morning, the other is full and it’s not stuck in the bin

Case Date:

8/3/2020

Trash collectors are failing to completely empty the containers. Two weeks in a row.

Case Date:

8/5/2020

Bloomington Sanitation Department, At 3 AM of Wednesday, August 8, 2020 on the morning of trash pickup day at 1412 S. Winfield Rd., 47401, my wife was up watching a recorded news program when a crash was heard from the bottom of our driveway where the cans awaited pickup. The bang was followed by a loud dragging sound. She walked to the bottom of the drive and found the landscaping can in the recycling can were gone. She woke me and we searched for the cans until we found them three doors south on the Boulevard of the Southwest corner of the Moores Pike roundabout. At first I thought at 3 AM, it must've been a drunk. However, the more I thought about it, the more unlikely I thought it would be that a drunk would be able to retain the cans for 50 yards. Retaining the cans brings me to the question which I thought worth sharing with the city. I cannot think of any way to carry the cans that far without damaging one's vehicle other than the way the city does it – hooking a lifter up under the bar built-into the can. If a prankster is trying to develop a "trick-or-treat… Throw your garbage in the streets" system, the potential chaos it could create for the city sanitation system seems to me to be huge and I would recommend that the city proactively try to answer the following questions. 1.) Have any of the lifting mechanisms used by the city trucks ever disappeared? 2.) Since this system is presumably used throughout the country, can such a lifter be bought online? 3.) Are there any YouTube videos about how to make a lifter that someone could have been testing on Winfield Road? 4.) Has the company from which the city purchased the cans and lifters had experience with cans being fiddled with when they are sitting ducks beside the road the night before garbage pickup? If so, what did these other municipalities do about it? I got my cans and my trash back in time to leave it out for pickup, but the next victim might not be so lucky. Thanks for your attention, Eric Mjolsnes

Case Date:

8/7/2020

Hello - I sent an email to sanitation department Wednesday morning but haven't heard back so trying this route... I live at 1205 S Washington St and our trash can went missing sometime between 1am and 9am early Tuesday morning. I've sent a note around to the neighborhood email list in hopes that someone will notice a random one abandoned in their yard. But so far no one has. A neighbor thinks he may have heard it traveling north on Lincoln near the intersection of Dodds around 2am). What's the next step? We don't produce much trash so could likely skip a week of trash pickup if there's a chance it'll be spotted by your tracking equipment elsewhere. Thanks for your help, Jenn