Case Date:

7/7/2025

Recycle wasn't picked up

Case Date:

7/7/2025

Forgot to pick up my yard waste last week.

Case Date:

6/27/2025

Our trash was not picked up on Thursday 6/26, our recycling was picked up. Normally we could wait, however we lost power for over 2 days and our container is filled with perishable food. I have called multiple times today and gave not been able to speak to anyone. Message says they are closed. Please help, we will have an extreme health issue if this is not resolved ASAP. Thank you,

Case Date:

7/2/2025

It looks like the trash truck was leaking some sort of white liquid that smells putrid. It follows a line along the trash cans of all of our houses in the cul-de-sac. Can you please send someone to clean this up ASAP? We are putting our house on the market right now and this will be a deterrent for buyers. Thank you in advance for your help! Best, Jake

Case Date:

6/26/2025

Abandoned foam mattress on the corner of S Henderson and Graham, south of BHSS.

Case Date:

7/5/2025

On early Wednesday, 7/2, one of the sanitation trucks picking up trash spilled white liquid on the roads along Spicewood II (Buttonwood, Cottonwood & Elderberry Lanes). A street cleaner came by Thursday but only did a portion of the streets and it didn't attempt to clean in along the east side of Buttonwood where there is a sizable amount of the spill. It's unknown what was spilled along every road but it's very gross and needs further attention by the City. Thank you.

Case Date:

7/9/2025

Re U-Report #204033: Thank you for picking up the couch so promptly! You all rock!

Case Date:

7/9/2025

Today was recycle day. My recycling container is now missing. What are next steps to replace it? Thank you in advance.

Case Date:

7/9/2025

My recycling container is missing. Placed it at the curb Tuesday evening. It was still there Wednesday morning when the collection truck entered my street. An hour later I went out to bring the bin in and it's gone. Look in the truck. I need a large-size replacement. Thank you

Case Date:

7/11/2025

Hello, I lost my waste bin this Wednesday, 7/9. Your staff left my yellow recycle bin and my neighbor's larger waste bin on the curb. My neighbor took his waste bin on 7/10, but I couldn't find my waste bin. How could it be lost? I guess one of my neighbors took mine by mistake. Please advise me on how to resolve this issue. I need a waste bin ASAP.