Case Date:

7/11/2022

Yard waste miss for collection on 6/7

Case Date:

7/13/2022

Looks like the trash pick-up missed our cul-de-sac in Park Ridge East. Trash still in container and myself and numerous neighbors still have gray trash cans out.

Case Date:

7/18/2022

Someone left a bag of trash near the roundabout connecting W Arlington Rd, W 17th St and N Monroe St across from Tri-North Middle School. The trash has spilled over into the lanes of traffic and could be hazardous. Picture of location attached.

Case Date:

7/25/2022

Hello, we have not gotten trash collection going on a 4 week in a row. The recycling gets taken, and the trash is: 1) not overflowing 2)everything is in a trash bag so there’s no loose trash. But it is still untouched week after week. I do not understand the issue and was wondering if we could get told what the issue is and if we can get an alternate pickup day set up to finally get the trash taken. Thanks!

Case Date:

8/11/2022

I ordered new service last week. We do not have garbage or recycling bins yet and need them asap! Pls drop them off today! Thank you!

Case Date:

8/18/2022

Trash was not picked up

Case Date:

8/18/2022

My recycling was not collected today. It was placed and distanced properly, so I do not understand why it was not collected. Please arrange for pickup ASAP.

Case Date:

8/21/2022

Recycling bin wheel broke off.

Case Date:

8/29/2022

I just started renting here and both my trash and recycling containers are broken on top. The lids. So the recycling especially get wet when it rains. Can I get new lids or totes since I just started my own service here?

Case Date:

9/2/2022

This has been going on for weeks now. Our trash has not been picked up for 2 weeks IN A ROW. We have called sanitation and the city multiple times now about this issue. Going 2 weeks without pickup, we’re going to have a lot of garbage. After about 3 weeks of not receiving trash pickup, they proceed to STILL not take any of our trash. This is getting really ridiculous and to add on top of it, they give us a warning FOR THEIR ISSUE. Why don’t they do their job and find our trash bins every week that we have on the curb instead of just driving by them each week. This issue needs to be fixed asap.