Case Date:

2/24/2025

Please pick up garbage in front of house at 1404 East Atwater Ave. Was put out Sun. afternoon. It's a single family home and only puts out trash once about every 4 weeks (then recycling the next week, again only once every 4 weeks). Today, about 9:30 a.m., I saw garage truck turn east from Swain onto 1500 block of Atwater, missing 1400 block (1404's the only address that puts out trash and, again, I realize not every week), but they need to check and usually apparently do, since this isn't usually a problem. But they did miss this morning so please have them come back and pick it up. Thanks.

Case Date:

2/24/2025

I hope this message finds you well. I am writing to inform you that the lid of our garbage can has broken off. The garbage can is located behind 423 S. Eagleson. It is a smaller-sized can, and the number on it is 07173725. Can it please be replaced or fixed? It is behind the house off Hunter

Case Date:

2/22/2025

Non pickup of general trash on trash day - FRIDAY 21st Feb

Case Date:

3/11/2025

Were Sanitation magnets mailed out this year? If so we were missed. Thanks.

Case Date:

3/12/2025

Trash bin left by pick up crew in the middle of our driveway. Please don't do that.

Case Date:

3/14/2025

Multiple days trash not emptied. Last week the recycling bin was not emptied, today (Friday) none of the trash was collected and we are enrolled in extra pickup. Now we’re faced with a trash crisis and have nowhere to put it all. Please don’t charge us for extra, as they are not retrieving trash and the office is closed.

Case Date:

3/22/2025

The Trash Bin has one side of hinges that are damaged. We think this happened when the crane arm dropped it back down, because we came home and the trash can was on the ground broken on its side. Would we be able to get a replacement so we don't get tagged for it later?

Case Date:

3/25/2025

The city only picked up half of the trash from our bin this morning. I tried to call the sanitation department and selected the option for customer service, the line goes dead after that. We have a small trash can so this is going to create a trash back log for us. We would appreciate if it someone could come pick it up. Thanks.

Case Date:

3/24/2025

I have 2 trash days a week, and last Friday marks the third consecutive time on Friday that our trash was STILL not picked up. Phones are not being answered.

Case Date:

3/25/2025

Phone lines were busy all morning after discovering trash wasn’t picked up yet again, however all neighbors trash were picked up. Went to sanitation in person to notify, spoke to Rhea. She sent Workers. They stopped by while I was showering, dog was barking erratically, apparently from previous knocking. Heard one of the workers yelling something about “fresh tracks” as I was getting dressed, and they pulled off quickly before I could answer. Trash appears to have been removed. Phone lines still busy, hoping to find out more information on why workers were knocking. No note was left. Thanks.