Case Date:

7/18/2023

Hello sanitation team, I first want to thank you all for installing a trash enclosure outside our building to help with the trash flow. I wanted to ask if at all possible if we can get a lid on the regular trash side that is the same size as the recycling side as our plastic platter fit in that hole and we has seen a significant amount of loss in this item due to our outdoor seating. Please let me know if we can do this it would be amazing to take care of. thank you.

Case Date:

7/8/2023

4 trash cans were placed on the sidewalk on Friday morning. Our trash day is Monday. They are completely blocking the sidewalk.

Case Date:

7/7/2023

paid for an extra trash pick up but never was picked up

Case Date:

7/5/2023

Trash wasn't picked up and I want a bigger trash container. Street is 808 south Madison st bloomington indiana 47403. I messaged earlier

Case Date:

7/5/2023

I also want a bigger container because sometimes we can't close ours

Case Date:

7/5/2023

Trash wasn't picked up. Want bigger trash container.

Case Date:

6/21/2023

My trash and recycle was not picked up.

Case Date:

6/21/2023

For many years we have been putting out yard waste bags for pickup on designated. Never was there a problem. That is, until about six weeks ago. The excuse given was that the materials were against the house. That was not true. This Wednesday, today, we put two yard waste bags put placing them in front of our recycling and trash bins. They are (present tense because the bags were not taken) clearly visible. In fact, the recycling personnel had to reach around the waste bags to retrieve the bin to empty. Why the awful service the past few weeks?? Our adjacent neighbor, who is caring for an ailing spouse, did not have hers picked up either. Granted hers is not totally visible. But it is in a spot where their bags usually have been placed. Please resume the fine service you offered until six weeks ago.

Case Date:

6/8/2023

Trash pick up poked a hole in my trash can and dented the side. Just do not want to be liable for the damage

Case Date:

6/8/2023

I have lived at my address 5years And since December of 2022 my husband's been on dialysis at home we acquired quite a bit of medical waste as he treats 5 times a week. The problem I'm having is I made a agreement with the supervisor of sanitation to take 7 bags of medical waste for $20. When I got my bill It was seventy dollars When I called about it I got a phone call back and they said some other things had been placed outside of that 7 bags and that's why they. Charged me the $70. We live on a fixed income and they justified it saying that some people get 3 or $400 bills of trash when students move out. I thought there was a cap on it evidently that's not the case. I don't think it's fair that I can't go get another trash service because I live in city limits. And there's no other way for me to get rid of this medical waste. I can't even make a statement by not paying the $70 because then my water will get shut off and he needs water for his machine. Things worked so much better when you bought trash stickers and popped them on the bags you needed to get rid of big mark up to pay $10 now instead of $1 AND Pay for your trash can.