Case Date:

3/31/2025

Replace and secure wheels on our recycle container. Largest size container. Wheel very wobbly and appear to come off axle piece, soon.

Case Date:

3/27/2025

Good Morning. After our recycling collection this morning, our recycling bin was left damaged, & the lid is barely hanging on now. If we could get a replacement, it would be much appreciated. Thanks!

Case Date:

3/26/2025

We just moved. Can I have one of these magnets?

Case Date:

3/25/2025

Phone lines were busy all morning after discovering trash wasn’t picked up yet again, however all neighbors trash were picked up. Went to sanitation in person to notify, spoke to Rhea. She sent Workers. They stopped by while I was showering, dog was barking erratically, apparently from previous knocking. Heard one of the workers yelling something about “fresh tracks” as I was getting dressed, and they pulled off quickly before I could answer. Trash appears to have been removed. Phone lines still busy, hoping to find out more information on why workers were knocking. No note was left. Thanks.

Case Date:

3/25/2025

Missing both Trash and Recycling Bins

Case Date:

3/25/2025

The city only picked up half of the trash from our bin this morning. I tried to call the sanitation department and selected the option for customer service, the line goes dead after that. We have a small trash can so this is going to create a trash back log for us. We would appreciate if it someone could come pick it up. Thanks.

Case Date:

3/24/2025

I have 2 trash days a week, and last Friday marks the third consecutive time on Friday that our trash was STILL not picked up. Phones are not being answered.

Case Date:

3/24/2025

We have an issue where either our trash cans have been stolen or misplaced both the regular trash can and the recycling are missing from our property.

Case Date:

3/22/2025

The Trash Bin has one side of hinges that are damaged. We think this happened when the crane arm dropped it back down, because we came home and the trash can was on the ground broken on its side. Would we be able to get a replacement so we don't get tagged for it later?

Case Date:

3/14/2025

Multiple days trash not emptied. Last week the recycling bin was not emptied, today (Friday) none of the trash was collected and we are enrolled in extra pickup. Now we’re faced with a trash crisis and have nowhere to put it all. Please don’t charge us for extra, as they are not retrieving trash and the office is closed.