Case Date:

1/31/2025

Recylcing bin missing after recycling picked up.

Case Date:

11/18/2025

Hello. We provide water at this address for the tenants (there are 3 units in this property) and they let us know they believe one of their trash bins has been stolen. Can this be replaced? If so, what does that process look like? Thank you! Kim Newton Orion Property Management for Van Hoy Properties

Case Date:

12/4/2025

I had called the sanitation dept phone number this morning as our yard waste can wasn't collected this week. After listening the to the message about yard waste on the phone automated machine I realized I wasn't sure if pumpkins were collected or if I was over weight on the re usable can. I called to connect to a representative and I regret I didn't get the gentleman's name at aprox 0755 am on 4 dec. He was extremely helpful and I was looking for a place to leave a compliment for dept employees. I don't want to say the bar is low because it devalues my intent but I really appreciate the person answered the phone promptly, inquired into my problem, and immediately offered a solution all while being polite and professional. I wanted to say thanks and thank the employee for their civil service. I'd prefer this not be part of public record or anonymized if used as such. Permission to publish or share any personally identifiable information not granted.

Case Date:

6/12/2014

Case Date:

12/21/2017

Broken glass pieces left in the street in where the rear loading truck picks up the recycling. We have swept the street for the past two weeks. See attached photo. I have reported this to the office by phone today (12/21/17)

Case Date:

1/1/2018

If I have a large piece of cardboard, such that a 55" TV came in, does that have to be cut up in small pieces and tied in a bundle to fit in the recycle container? Thanks

Case Date:

1/2/2018

all trash/recyclables must be in cart

Case Date:

1/2/2018

recyclables must be in cart

Case Date:

1/2/2018

lid not closed

Case Date:

1/2/2018

recycle must be in cart