- Case Date:
- 11/20/2001
Last month did not receive cable guide; subscriber called Insight and was told the guide had been replaced with a scrolling guide on channel 58. Noticed on bill he had paid $1.50 instead of $1.00 - was told he would be refunded on November's bill. He has been a cable customer since 1987, and he is disappointed with Insight.
Water Utility Problems
1212 S Grant ST
- Case Date:
- 11/20/2001
Ms. Pate believes that someone has attached an extention to a downspout and ran it to the end of the property line at 1212 S. Grant. The water that is coming from the downspout is running into her yard at 1208 S. Grant and flooding her basement. Please call Ms. Pate back to let her know if anything can be done.
Recycling
516 S Jordan AVE
- Case Date:
- 11/20/2001
notice left for non-recyclable items; citizen called and said everything was ; asked that we pick up recycling; on 11/20 M. Bey checked recycling - bin contained uncleaned jars/cans, as well as food and other non-recyclable items. Bey also stated that there was garbage all over yard and sidewalk. Bey called McCormick and tried to explain how to properly sort items; McCormick told him to just leave the recycling alone and she'd move it. Bey requested it be forwarded to HAND
- Case Date:
- 11/20/2001
Wildwood Terrace on O'dell Dr. Dumpster is full of trash in the back and to the right. The dumpster is full of trash and has trash strewn around the area. Rodents are getting into it.
- Case Date:
- 11/19/2001
Tenant lives in apt # 12 and she says that the dumpster for the complex is right outside her apartment and it has been overflowing with trash for about 3 weeks it is causing there to be rats, racoons and dogs all around this. She did notify the landlord when this was first a problem.
- Case Date:
- 11/19/2001
There is a dumpster that is overflowing at the above address. The trash is in the street also. There is also tires sitting out at 408 E. Southern Drive.
- Case Date:
- 11/16/2001
Neighbor called to complain of trash laying around yard for several weeks, has been put in bags but since they have not put the bags out for pick up the trash has spread over the yard. The neighbor does not wish to give his name.
Trash
3649 E Morningside DR
- Case Date:
- 11/16/2001
Residents have trash in front of the house and on the front porch.
- Case Date:
- 11/16/2001
Neighbor called to complain of trash all over this yard.
- Case Date:
- 11/16/2001
He has Starz/Encore/HBO that he pays around $53.00 for. As part of this he receives channels 14 & 34. Channel 34 is not very clear. Upon calling Insight they informed him that these 2 channels would be switching to 78 & 77 and he would need to have a pay box to get the channels. The pay box is an additional $4.00 extra a month. He has 2 remotes that he now has to use for these 2 channels. Why does he have to pay twice for 2 channels? He talked with Insight but they would not give him a cl