Case Date:

2/22/2002

Caller said there is 7 bags of trash beside the porch (have to get out of the car) at the duplex (brick front and concrete drive) on South Madison Street; going south; before Wilson St.

Case Date:

2/21/2002

Amy called. Her #is 334-0600. She wanted an explanation of the stormwater rate adjustment for the above-listed property.

Case Date:

2/21/2002

Ms. Meeker called and requested an explanation of stormwater charges for the above-referenced property. Her # is 825-7441.

Case Date:

2/21/2002

Lisa called and requested an explanation of stormwater charges for the Anbro Electric property at 1107 W. 3rd St. Her # is 336-4992.

Case Date:

2/21/2002

DIANE WOULD LIKE FOR SOMEONE TO CALL HER CONCERNING THE INCREASE IS HER STORMWATER CHARGE.

Case Date:

2/20/2002

CUSTOMER SUGGESTS THE RETURN ADDDRESS BE ON THE BILL.

Case Date:

2/20/2002

customer would like for someone to contact her concerning new stormwater charges. She is extremely unhappy with amount she is being billed..

Case Date:

2/19/2002

Customer would like for someone to contact him concerning the new way stormwater is calculated.

Case Date:

2/19/2002

Customer doesn't like that on her new bill it says $0.00 balance due but at the bottom says the amount being taken out of her bank account. She has aqua-pay. She says this is confusing. Also says phone number should be on the bill someplace.

Case Date:

2/19/2002

Customer called to suggest that a phone number be printed on the bill so customers don't have to look number up in the phone book....