Case Date:

8/15/1999

MAIN BREAK AT SOUTH BOOSTER STATION

Case Date:

6/1/1999

Anonymous caller called Public Works, and the voice mail message was referred to CBU. The caller complained about the sewage odor coming from Dillman. Caller said odor could be smelled as much as 1 mile away. Caller requested that something be done or she would "call EPA."

Case Date:

7/18/1997

Citizen says Aqua Pay Brochure is misleading and incorrect. Brochure says you call call 24 hours a day for information, he called and operator knew nothing about the program, or the evening appointments that are supposed to be available.

Case Date:

4/30/1997

BPD CALLED CONCERNING THE FLASHING LIGHT AT GRIMES AND WALNUT HAS NOT CHANGED OVER AT 6:00 AS IT SHOULD.

Case Date:

3/28/1997

ACCT # 338-09700-01 CALL WITH QUESTIONS ABOUT $25.OO FOR FOUR LATE PAYMENTS. SAID HE WILL CALL ON MONDAY MARCH 31, 1997.

Case Date:

2/3/1997

HIGH BILL

Case Date:

11/22/1996

Melissa Dillon called Sheila McGlothlin on 11/22/96 and was referred to John Trotter at Monroe WTP. Ms. Dillon complained that there was a strong chlorine taste and odor at her residence which is in the vicinity of K-Mart East.

Case Date:

11/21/1996

Customer called Dillman Rd. WWTP on 11/21/96 and complained that his water tasted "icky" and is cloudy. Customer is a Southern Monroe Water Co. customer. Customer said that Southern Monroe Water Co. had been digging near that property.

Case Date:

1/8/1999

Other/other: Pops - can you grav their trash? In the garage area.

Case Date:

2/8/1999

Karren Robbins - Bloomington South HS - called and said they have poor water pressure in some parts of the school. SG checked with TS and T&D has no work going near there. Nor have we had any other calls about pressure in the area around the school. SG called Mrs Robbins back and advised that we feel it is a problem internal at the school.