Case Date:

9/25/1998

Mr. Raney called and stated that his bill showed the wrong balance due. The bill should have been $27.25 + $2.35 but showed a total balance of $40.00+.

Case Date:

9/25/1998

Mr. Noble called and stated that the amount on his utility bill was wrong. The amount should have been $27.25 + $2.35, but the total amount showed $40.00+.

Case Date:

9/25/1998

Ms. Smith called and said that her bill showed a balance of $48.05 which is incorrect.

Case Date:

9/25/1998

Customer called and said that the bill received showed a balance of $48.04 which is incorrect.

Case Date:

9/25/1998

Customer called and said that she received incorrect bill.

Case Date:

9/25/1998

Customer received incorrect bill with amount too large.

Case Date:

9/25/1998

Tuesday/Missed pick-up/trash: trash is tagged. to her knowledge, no notice was left. Also, trash missed at 1305 W 17th.

Case Date:

9/24/1998

SEWER ODOR IN HOME.. VERY BAD.

Case Date:

9/24/1998

There are people who are putting their trash on her trash cans ( she has a private hauler) & they also put their recycleables there too. She thinks that the address of the people who do this is 513 W. 8th St. ( she says she can see their mail throught the trash bags.)

Case Date:

9/23/1998

Bushes (southwest corner) obstructing view of traffic at the intersection of E. 4th St. and S. Bryan.