- Case Date:
- 11/20/2001
Last month did not receive cable guide; subscriber called Insight and was told the guide had been replaced with a scrolling guide on channel 58. Noticed on bill he had paid $1.50 instead of $1.00 - was told he would be refunded on November's bill. He has been a cable customer since 1987, and he is disappointed with Insight.
- Case Date:
- 11/16/2001
He has Starz/Encore/HBO that he pays around $53.00 for. As part of this he receives channels 14 & 34. Channel 34 is not very clear. Upon calling Insight they informed him that these 2 channels would be switching to 78 & 77 and he would need to have a pay box to get the channels. The pay box is an additional $4.00 extra a month. He has 2 remotes that he now has to use for these 2 channels. Why does he have to pay twice for 2 channels? He talked with Insight but they would not give him a cl
- Case Date:
- 10/19/2001
appears that sump pump with possible sewage is discharging onto the road just north of the drive way.
- Case Date:
- 10/10/2001
There are a couple of piles of shrubs and brush in the backyard that has not been removed for several months. The grass is high and the weeds are overgrown on the fence line. The citizen stated that she had called in about this in the summer (see attached complaint).
- Case Date:
- 9/26/2001
Ms. Wells states that parking is only available on the east side of buckner st and that there are no sidewalks on the east side. Ms. Wells states that the property owner on the east side have planted flowers and ornamental grasses next to the street, so now when people park and get out of there cars they are stepping into these flower beds. She thinks that these flowers beds are in the right of way and should be removed.
- Case Date:
- 9/19/2001
residence is at corner of n/s and e/w alley; Mike Bengston and utiliities crews recently graded and added gravel to alley, and he suggested she call PW/ENG dept. to request that the alley be paved
- Case Date:
- 9/4/2001
There is a rental on the southeast corner of Mitchell & Maxwell Lane. They have made a trash box out of plywood that has been sitting on the curb for the past week. They do not take it in within the required time period. It is very unsightly. (Mike see me re this SJ)
Other
506 E University ST
- Case Date:
- 8/30/2001
Complainant says this property looks like a junkyard. furniture, mattresses and assorted items under tarps and plastic sheeting in the rear of the property.
- Case Date:
- 5/7/2001
Mrs. Kundich's son lives here. Eric Kundich--they have rats inside the house. They started hearing them shortly after the storm sewer construction started. they caught at least 3 over the weekend. Please call Eric at 323-1526 to let him know what we are going to do and what he needs to do. The tenants called Arab pest control over the weekend. The exterminator came and said they also have termites. Owner knows about all of this because the tenants gave him the bill from Arab.
- Case Date:
- 5/7/2001
Mrs. Kundich's son lives here. Eric Kundich--they have rats inside the house. They started hearing them shortly after the storm sewer construction started. they caught at least 3 over the weekend. Please call Eric at 323-1526 to let him know what we are going to do and what he needs to do. The tenants called Arab pest control over the weekend. The exterminator came and said they also have termites. Owner knows about all of this because the tenants gave him the bill from Arab.