Case Date:

6/16/1998

Missed pick-up/trash: resident states that he put out catalogs with his trash the trash was picked up but not the catalogs. please pick up

Case Date:

6/16/1998

Tuesday/missed pick-up/Yard waste: had the yardwaste bags & stickers on bags, no notice left.

Case Date:

6/16/1998

Park Square Park: Just mowed and did not pick up limbs - her husband picked up the debris himself. Very upset over this because they mow around it - they are piled up by trees. Do not like to look at the eye sore. This has been going on for 2 years. Wants the branches picked up ASAP!

Case Date:

6/16/1998

Commendation: A woman called to commend the staff on the ECCENTRIC programs. She said that, although she has not been able to attend all events, she thinks that the series is wonderful!

Case Date:

6/15/1998

Police Dept. reports trash along the road in the 200 block of E. Dodds St.

Case Date:

6/15/1998

Bryan Park Basketball Court: the basketball rims are made in such a way that the ball goes in and out instead of through. He says that is they reason why games take so long and people are always waiting for a court to use.

Case Date:

6/15/1998

missed pick-up/trash

Case Date:

6/15/1998

missed pick-up/trash

Case Date:

6/12/1998

BT Access client upset with new scheduling system. Feels half-hour window is too much. Feels BT did not include drivers and/or passengers in process and that "communication was zero". Needs consistency in scheduling her pickups.

Case Date:

6/12/1998

Called on behalf of customer who uses BT access. This usually quiet & reasonable lady is livid at BT Access. Says new scheduling system does not work and BT staff (not drivers) have been unpleasant & told her they are not a social organization.