Case Date:

7/8/2016

Case Date:

9/15/1997

Trash piling up at the side of the house.

Case Date:

4/29/2014

Customer said there is a pothole over a hole. Joe V. in streee dept. talked to Tony E. @ CBU and Tony will look into the problem.

Case Date:

8/14/2020

Vegetation overgrowth in Alley behind 705 E Cottage Grove

Case Date:

6/24/2002

faxed 6/24/02/Dirk-FYI: Missed pick-up/yard waste: Yard waste not picked up on Fri - was stickered, no notice left. She will leave out on Fri 6/28 again. Please let know w/notice if there's a problem Thx.

Case Date:

1/28/2000

SEWER BACKUP

Case Date:

6/29/1999

METER PIT TOO LOW, WOULD LIKE RAISED TO GROUND LEVEL

Case Date:

3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.

Case Date:

1/27/1998

OLD BLACK METER PIT CRUSHED WHILE MANN PLUMBING WORKING ON WATER SERVICE, WANTS NEW PIT DELIVERED

Case Date:

1/21/1998

Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.