Case Date:

6/24/2002

not sorted

Case Date:

6/24/2002

not sorted

Case Date:

6/24/2002

Subscriber is upset with the recent rate increase; she spoke with Insight and asked why a middle package between the $11 basic package and the $38 classic package is not available. Insight rep explained that surveys are done to determine subscriber needs - customer has never rec'd survey in 20 yrs. She would like to see a medium range package - basic plus a few extra channels available. She is also concerned about the amount of junk mai that has recently been included in her monthly bills.

Case Date:

6/21/2002

Backyard overgrown.

Case Date:

6/21/2002

Tree branches are blocking a 30 minute parking sign.

Case Date:

6/21/2002

no sticker

Case Date:

6/20/2002

intersection of moringside drive and 46. when on morningside drive says that bushes in front of lasertag place are blocking sight of eastbound traffic (on E. 3rd)

Case Date:

6/20/2002

Yard full of trash; tree debris; junk in back yard too.

Case Date:

6/19/2002

A citizen called to state that there is trash strewed about the yard of the property at the corner of South Waldron Street & West Kirkwood Avenue. The citizen stated that the trash is very unsitely.

Case Date:

6/19/2002

Mr Knight shares a garage with residents living at 817 N Washington. Their side of the garage is so full of newspapers that they cannot park their vehicle in the garage. Mr Knight is afraid that mice may be living in the newspapers.