Jackie Sutton talked to Customer Service Dept. on 7/21/98 and complained that her water had tasted like gas for 3 months. She stated that someone from CBU told her not to drink the water and that CBU furnished her with bottled water. She further states that she is out of water and wants CBU to furnish her more. She would like her water tested.
Customer called on 6/24/98 and talked to Craig Abbott in the lab at Dillman. She stated that her water had a "gasoline" like odor. She further stated that a new "gas line" had recently been installed but that it was for a city gas hook-up and should not have been a problem. On followup visit by SG, customer advised again that problem began when a repair was made to the Indiana Gas feed line on South side of the residence. Property is owned by Claudia Green 824-7521.
Gary Cain from the Monroe County Health Dept. referred complaint from Mr. Lane to City. He reports that Lot #1 has raw sewage on the lawn (he observed on Thursday). Mr. Cain also reported that the land is owned by Richard Schmalz.
Trash, rats and other rodents, delapidated trailers; windows broken out; using wood stoves. Mobile Home Park devaluing surrounding properties.
Raw sewage coming out from under this trailer and it smells really bad. Has talked to the older gentlemen who lives here but he is sick..may not own this trailer and it is not a registered rental. Can hear the sewage coming out whenever toilet is flushed etc.
Sewer odor in home.
Sewer odor outside.
Caller stated that lots 6, 7, & 8 have trash, vehicles that are being taken apart, etc.
SCOTT PATE CALLED AND TALKED TO CUSTOMER SERV. DEPT. SEVERAL TIMES. HE WANTED TO PROTEST LARGE BILL FOR HIS RESIDENCE. HE STATES THAT HE LIVES ALONE AND FEELS THAT THE WATER USAGE FOR 1 MONTH IS TOO LARGE AND THAT HE CANNOT FIND A LEAK.
MR. PATE CALLED ON 2/24/97 AND SAID THAT HE JUST NOW DRANK A GLASS OF WATER AND IT HAD BLACK FLECKS IN IT. HE IS NOT SURE HOW LONG IT HAS BEEN THAT WAY BUT IS SURE HE IS "PROBABLY GOING TO DIE FROM DRINKING WATER."