Water Utility Billing Problems
- Case Date:
- 10/17/2013
Dana Leann Mobley called questioning why she is being billed for wastewater. Claims she is on septic. However, upon review of CUBS acct, it appears that she was part of the SR 48 project and the State paid her connection fees. Nancy has previous knowledge of this acct. Please review and contact customer back at 336-1095. Her address is 5414 W SR 48. System couldn't find the address.
- Case Date:
- 11/5/2013
BPD reports metal plates are off construction site at 10th & College and need to be put back on.
Potholes, Other Street Repair
- Case Date:
- 11/18/2013
I had a voice mail stating that the caller was apparently transferred to the wrong department but perhaps I could send information to appropriate department. The caller stated that they were calling regarding the street cut on College just south of 10th Street. Caller advised the "road cut was absolutely ridiculous" and "needs to be fixed". There was no name/number left on voice mail.
Sewer Problems (Sanitary Sewers)
- Case Date:
- 12/10/2013
Owner of 415 South Woodlawn Avenue has inquired about ownership of sanitary lateral that is backing up at this location. He indicates he has had several back-ups in the couple of months. He has inquired about the possibility of CBU making repairs to this lateral. However, this is a private line and the homeowner’s responsibility. He has spoken with Tom Axsom, Rick Schroeder and Phil Peden of CBU. CBU main operating as designed.
Sewer Problems (Storm Sewers)
- Case Date:
- 12/26/2013
Customer left voice mail asking that Tom Axsom call her in regard to storm sewer in Elm heights
- Case Date:
- 12/26/2013
Customer was concerned about water running down the road on west 2nd, between b-line trail and Rogers Street.
- Case Date:
- 7/27/2011
property at 1814 S. Highland located across from the BDLC has trash located in the backyard. Also the motor home located on the property is dumping into the city sewer.
- Case Date:
- 7/27/2011
Received complaint that property at 1814 S. Highland Avenue has a motor home on the property that is emptying into the city sewer.
- Case Date:
- 7/29/2011
I just received a call from Louisa Purcell who lives on Kirkwood Ave. She was very distraught because she saw someone in a white city truck watering "little" trees on Kirkwood. She feels that we should be conserving water because if we don't in these dry conditions we will have a water emergency! She just wanted to pass along that complaint!
- Case Date:
- 8/17/2011
Called OOTM and asked to remain anonymous but nature of her comments (and number on caller id) indicated it was Ms. Keene. Went into a long diatribe about her current landlord but didn't have any specifics on what the City should do to alleviate the problem. Said she has contacted the ICLU and will write a letter to the H-T.