Case Date:

12/31/1997

LOW WATER PRESSURE.

Case Date:

12/31/1997

Citizen says crews broke the handle off his brand new rubbermaid trash can this morning. Says he's "tired of guys throwing the lids and cans all over the place." Says the handle could have been snapped back on but was apparently thrown out, wants can replaced. He will set damaged can out for Ken to look at.

Case Date:

12/31/1997

R

Case Date:

12/31/1997

Y

Case Date:

12/31/1997

T

Case Date:

12/31/1997

T

Case Date:

12/31/1997

T

Case Date:

12/31/1997

Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.

Case Date:

12/31/1997

M,Y

Case Date:

12/30/1997

Laurie has not seen 1 city truck in Blue Ridge to put sand on their streets. Laurie only has 2 ways of exiting the neighborhood, 1 exits to Walnut, the other to Dunn. There are many steep hills that pose a particular problem, especially where Blue Ridge Dr. and Blue Slopes Dr. intersect. There's a 3 way stop where these streets meet, where children wait for the bus. It's just matter of time before a child is hit b/c of uncontrollable sliding. Also, she has spoken to Jason Banach about this.