Case Date:

2/5/1997

TASTE/ODOR

Case Date:

12/4/1996

Customer stated that her water does not taste good. Customer was advised there has been a problem with taste in the water caused by lake turnover, but this problem seems to have ended. Customer was asked if she noticed improvement in the water lately. She said "yes." Customer was asked if she would like her water tested. Customer said "no." Customer was advised to call back if taste was not better in a week. Customer said "OK."

Case Date:

11/22/1996

Melissa Dillon called Sheila McGlothlin on 11/22/96 and was referred to John Trotter at Monroe WTP. Ms. Dillon complained that there was a strong chlorine taste and odor at her residence which is in the vicinity of K-Mart East.

Case Date:

11/22/1996

Ms. Weaver called to complain that her water has tasted and smelled muddy and "earthy" for 2-3 weeks. This problem started right after heavy rains.

Case Date:

11/21/1996

Customer called Dillman Rd. WWTP on 11/21/96 and complained that his water tasted "icky" and is cloudy. Customer is a Southern Monroe Water Co. customer. Customer said that Southern Monroe Water Co. had been digging near that property.

Case Date:

1/1/1970

WANTS EMERGENCY WATER SHUT OFF

Case Date:

1/1/1970

BUSTED WATER PIPES INSIDE, TURN OFF WATER

Case Date:

1/1/1970

WANTS WATER TURNED ON AFTER HOURS

Case Date:

1/1/1970

WATER STILL SOUNDS LIKE IT IS RUNNING, AFTER THE STOOL FILLS UP. WANTS SOMEONE TO MEET HER FRID 3/20/98 TO CHECK

Case Date:

1/1/1970

NO WATER, LINES SUCKING AIR