Called on behalf of customer who uses BT access. This usually quiet & reasonable lady is livid at BT Access. Says new scheduling system does not work and BT staff (not drivers) have been unpleasant & told her they are not a social organization.
Objects to new BT Access scheduling system. Not enough communication with riders. Regular users of system need predictability. BT has not shown compassion or attention to the concerns that they've been given.
Residents (caller believes this is unregistered rental through Sec. 8 program) leave their trash at the back door and up next to the house for two months. Caller said that two cans of trash has been there for two months.
TRASH/RECYCLING: WANTED TO SAY WHAT A GREAT JOB HIS TRASH &i RECYCLING CREWS DO. HE APPRECIATES IT.
MISSED PICK-UP/TRASH: TRASH BAG IS INSIDE CAN, BUT THE TAG IS ON THE BAG. NO NOTICE LEFT. THANK YOU.
MISSED PICK-UP/TRASH: TRASH IS TAGGED, NO NOTICE LEFT.
FRIDAY/MISSED PICK-UP/TRASH: 5 BAGS OF TRASH(TAGGED) ON NORTHWEST CORNER OF PARK AV/WILSON ST. THANK YOU
MISSED PICK-UP/YARD WASTE/ YARD WASTE IS TAGGED, NO NOTICE LEFT.
The lot/vacant land located behind 910 S. Manor Road needs mowed or bushhogged. Ms. Morris stated that this land is owned by the City according to Planning Dept.
missed pick-up/yard waste: Ken or Dirk: pick-up missed Friday - she called - crew was to come out today - they came, still didn't pick up. She says its in red bins with stickers on them - and she didn't see any notice left.