Case Date:

6/12/1998

BT Access client upset with new scheduling system. Feels half-hour window is too much. Feels BT did not include drivers and/or passengers in process and that "communication was zero". Needs consistency in scheduling her pickups.

Case Date:

6/12/1998

Objects to new BT Access scheduling system. Not enough communication with riders. Regular users of system need predictability. BT has not shown compassion or attention to the concerns that they've been given.

Case Date:

9/6/2001

The property next to 120 W. Fairfield Drive looks terrible. The grass needs to be mowed.

Case Date:

10/21/1997

WATER LEAK AT SIDEWALK IN ALLEY

Case Date:

1/20/1999

Missed pick-up/other/xmas tree:

Case Date:

7/3/2002

Missing manhole lid.

Case Date:

3/16/2000

There is trash and glass everywhere outside the Town and Country Apartment complex. The tenant in Apt. D44 is afraid that her dog will cut its foot

Case Date:

4/20/2001

Banner/sign in the right-of-way.

Case Date:

8/23/2021

trash strewn about complex, dumpster overflows

Case Date:

8/31/2021

trash overflowing dumpster, scattering throughout, going on for 2 wks.