Case Date:

2/3/1997

HIGH BILL

Case Date:

11/22/1996

Melissa Dillon called Sheila McGlothlin on 11/22/96 and was referred to John Trotter at Monroe WTP. Ms. Dillon complained that there was a strong chlorine taste and odor at her residence which is in the vicinity of K-Mart East.

Case Date:

11/21/1996

Customer called Dillman Rd. WWTP on 11/21/96 and complained that his water tasted "icky" and is cloudy. Customer is a Southern Monroe Water Co. customer. Customer said that Southern Monroe Water Co. had been digging near that property.

Case Date:

1/8/1999

Other/other: Pops - can you grav their trash? In the garage area.

Case Date:

9/6/1998

SOUTH TANK OVERFLOW

Case Date:

8/24/1998

Public Works Dept. received an anonymous telephone call on 8/24/98 stating that Utilities Dept. employee Scot Osborn put a "SUPPORT NRA" sticker on the window of his vehicle.

Case Date:

5/20/1998

Joyce Poling, Monroe Co. Commissioner, called on 5/20/98 to inquire about sewer discharges in homes in the Rusgan & Ramble area. Caller was referred to Mike Bengtson.

Case Date:

4/18/1997

ELEANOR BARKLEY CALLED ON 4/18/97. SHE WANTED TO COMPLAINED ABOUT CONSTRUCTION WORK DONE IN THE VICINTY OF HER APTS. AT 2ND & ADAMS. APPARENTLY, A WATER LINE WAS CUT BY THE CREW DOING THE WORK ON 4/15/97. THIS CAUSED MUD BUILDUP IN THE LINES IN HER APTS. MS. BARKLEY HAD TO PAY OUT A CONSIDERABLE AMOUNT OF MONEY TO CLEAN UP THE MESS AND MAKE THE APTS. LIVABLE FOR HER TENANTS. MS. BARKLEY FEELS THAT SHE SHOULD BE REIMBURSED FOR HER EXPENDITURES. SHE DOES NOT KNOW IF CREW WAS COB, CBU, OR PRIVATE.

Case Date:

2/3/1997

WANTS TO KNOW AVERAGE BILL FOR 3 PEOPLE.

Case Date:

9/17/2002

Mr. LaGrange sent letter explaining that IMI did not receive ww charge until 5/02 in the amount of $2,272.77. They paid this amount but have now received other ww bills and are asking for adjustment.