Case Date:

1/29/2001

they park up over the curb in the grass (tree plot has turned to mud)

Case Date:

1/29/2001

SEWER ODOR IN HOME.

Case Date:

1/29/2001

WATER IN BASEMENT.

Case Date:

1/29/2001

TOLET IS BACKING UP INTO BASEMENT WHEN TOLIET IS BEING FLUSHED.

Case Date:

1/29/2001

Missed pick-up/recycling: 908 is other household/908 rec'd a notice for not sorting (no notice on 910) But his is 910 & is properly sorted. His was a few feet down from 908. Should have been picked up.

Case Date:

1/29/2001

Recycling

Case Date:

1/29/2001

Martin/Other/ xmas tree/

Case Date:

1/29/2001

Missed pick-up/recycling: Did recyc. as always do. Put a clear plastic piece over the recycling - seperated into bags as they always do - covered due to the rain & steet. Lady was sick in bed so she did not know if a notice was left.

Case Date:

1/26/2001

Ms. Harris called our office on 1/26 complaining that her children were almost hit by a bus (bus #4, driver Glenn). She also complained that she was called the "n" word (which is a derogatory statement for an African American) by the bus driver), after she wanted to get off and he wouldn't open the doors for her and her children to get off the bus. She had stated that she was "very upset" by the service and names she was called by this bus driver.

Case Date:

1/26/2001

Other- Resident upset since trash can was broken by crews. The can is cracked along the entire side and a hole is in it now too. This happened once before and the crews gave her a used can to replace her own, but this time she wants a new one. She is very mad.