Case Date:

12/25/1998

LEAKING AT HER NEIGHBORS, ADDRESS ABOVE,

Case Date:

12/19/1998

DIRTY WATER

Case Date:

12/18/1998

DIRTY WATER

Case Date:

10/17/2013

Dana Leann Mobley called questioning why she is being billed for wastewater. Claims she is on septic. However, upon review of CUBS acct, it appears that she was part of the SR 48 project and the State paid her connection fees. Nancy has previous knowledge of this acct. Please review and contact customer back at 336-1095. Her address is 5414 W SR 48. System couldn't find the address.

Case Date:

9/23/1999

Mr. DeMaille called Customer Service and stated that he lives in Zone 4 and understands that his summer watering credit was extended for 1 add'l. month. He feels, however, that since he is now putting in a new lawn his watering credit should be extended even further.

Case Date:

9/22/1999

Mr. Kennedy called and requested that the summer watering credits be extended this year due to the extremely dry conditions.

Case Date:

8/16/1999

Mr. Lenthe called and stated that he wants the watering credit be extended to September 1999 since the weather has been so dry. He has new grass and needs to do extensive watering.

Case Date:

8/16/1999

Ms. Jane Fedorky, 3201 S. Tapps Turn Road, called and requested that the water credit be extended through at least September 1999 to account for the extremely dry weather this year.

Case Date:

7/21/1999

Mr. Crail called to complain about CBU billing policies in general. He was upset by the way bills were mailed and late fees accumulated. He talked to atty. who called here, but he still could not understand about two late charges on his account.

Case Date:

1/13/1999

MS. TRITLE CALLED AND STATED THAT HER WATER HAD BEEN SHUT OFF AND WANTED TO TALK TO MIKE PHILLIPS.