Case Date:

8/14/2015

Storm grate is tipped at a downward angle, and customer said it is like driving over a pot hole.

Case Date:

8/18/2015

Mr Williams left a voice message for me on 8/14/15 regarding drainage in the back yard area of his neighborhood.

Case Date:

8/21/2015

At the intersection of Winslow Court and Winslow road the storm ditch has a deep hole in it and is cutting under and into the road.

Case Date:

8/21/2015

Storm ditch needs to be cleaned out. Basement floods when it rains.

Case Date:

8/21/2015

Storm ditch needs to be cleaned out.

Case Date:

8/28/2015

Alarm went off @ lift station?? Customer wants to know if there is a problem with the sewer. Have supervisor call the customer.

Case Date:

8/12/2013

Resident at 3631 E. Morningside Drive requested additional work in storm ditches located upstream from his residence.

Case Date:

8/26/2013

CBU engineering was contacted by Dagnija Berzins who resides at 1509 South Huntington on 7.26.13 regarding damage to her hot water heater as the result of a “flash flood” on 7.23.13. Ms. Berzins said water over-topped the storm ditch and entered her house, damaging her hot water heater in the process. Ms. Berzins quoted $800 as the estimated figure to replace the hot water heater. Ms. Berzins claims the piping designed and installed by the City is too small and therefore, the City is at fault. Legal spoke with Ms. Berzins’ son and instructed him to file a tort claim. CBU indicated to Ms. Berzins we would send someone to look at the pipes and ditch in question.

Case Date:

8/27/2013

This complaint was emailed to Nancy Axsom (in engineering dept.) from the customer to remove debris from storm sewer ditch. Nancy told customer he was on a list to have debris removed. She notified the customer by email of this and emailed me a copy of the emails.

Case Date:

8/28/2013

Storm grate has been removed and needs to be put back on. Customer wants to know if grate can be put on permanently?