Case Date:

8/12/2019

Hi - On July 26, 2019 I tried using the Park Mobile app and got a message “Your account is suspended”. Apparently my credit card had expired so I deleted the card and added back a valid card, but still got the message. I gave up on the app and paid $1 into the meter. Yet, I was still charged the $1.50 by Park Mobile so apparently the app started a session for me without notifying me. Interestingly I never had to cancel the parking session (since I didn't know I had one). I submitted a trouble ticket to Park Mobile (also July 26), and finally today (approx 6 weeks later), finally got a response from them that they have no responsibility for refunds. It's only $1.50 for me, but I'm sure other Bloomington citizens are getting charged for an error in the app. I'd personally also like my $1.50 refunded please. Also, the current approach for requiring the user to manually stop the parking or get charged for 12 hours feels like a bit of a revenue scam. Not sure if that's Bloomington policy or Park Mobile, but I'd like to see it changed to allow the user to pre-set the timeframes. I've used Park Mobile in other cities and you can pre-set how many hours you would like to park and then update as you go if needed.

Case Date:

8/12/2019

Hi - there is a mosquito infestation in the woods between Oaklawn park & meadowcreek. I can see the trail from backyard. There was a cloud of mosquitos. It is a wildlife sanctuary there are what I believe rare birds I do not want it cut down but I want an arborist/ ecologist to assess if pine forests naturally have 2 feet of weeds, vines, underbrush. I googled misquote habitat & it says this exactly. Does the city own this easement ( trail)? If not - is it in city limits & issue a citation? I looked on city website there is a line here so I don’t know if the woods is on city or county side. There is a new disease in America , EEE, that mosquitos carry and it can be fatal or cause seizures. I know Mother Nature does their landscaping. The woods needs to be cleaned out please help my backyard of $150,000 condo is 10 feet away.

Case Date:

8/12/2019

This box (from AT&T) has been hanging over the easement of our property for over 6 months now. AT&T was notified in February, came out and said they'd get to it during a "down time". Nothing has happened on it yet. I don't know what I can do as a homeowner since it is in the easement, is there a number we could call that you might have or is there any assistance you could offer us? Thank you for your help! Sincerely, Jeannie Galbreath 2957 N Ramble Rd E Bloomington

Case Date:

8/12/2019

On the Tapp Road overpass, there's graffiti for the kkk

Case Date:

8/12/2019

KKK painted on overpass bridge of 37 and 69

Case Date:

8/12/2019

On the Arlington Rd. bridge from the 45/46 bypass going westbound, you can see where someone has spray painted “KKK” in red.

Case Date:

8/12/2019

KKK on Tapp Road overpass at 37

Case Date:

8/12/2019

KKK graffiti on Tapp Rd overpass

Case Date:

8/12/2019

There is white supremacist (KKK) graffiti on the Tapp Road overpass (over 37).

Case Date:

8/12/2019

We had a water main break a few feet from this location about 6 months ago. I know a utility worker came out and said there was no issue, but you might want to double check. Seems like a lot of water to just randomly show up.