Case Date:

11/27/2019

The storm water drain/inlet in front of our house isn't able to handle to load of rain and debris which runs to it. This morning at 4 am our basement dampness alarm went off and had to go clear the street drains as all the water was running down our driveway from the three storm water drains in front of our house (1 is across the street). We installed a swale two years ago to divert the flow of water for our driveway but it isn't large enough to handle the load of water runoff from the drain inlets in front of our house flowing down our driveway. I attached a picture from this morning after I was out at 4 am cleaning the drains with it clogged again to show the issues. I apologiz I didn't take a picture across the street but if you run by today (11/27) you can see it also is already re-clogged. Any time we have a large downpour I have to clean out the drains or we have flooding in our driveway which backs up at the mouth of the swale then flows into our garage then house. Please HELP!

Case Date:

4/9/1997

Says street was resurfaced 1-2 years ago, changed drainage, water no longer travels to sewer, stops in front of his driveway and pools up. Says street resurfacing raised level so there's no curb and no drainage. Says he has contacted Street and Engineering before.

Case Date:

12/27/2018

We have no water to our house at 2356 E. Linden Hill Dr. please advise. 773-304-6832

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

3/9/2019

Grate at eastside and East Hunter must be blocked. It floods.

Case Date:

4/8/2019

Sewer line is running slow and was backed up on Friday in my basement sink

Case Date:

5/15/2019

We have had an on and off influx of horrible sewage smells on the south side of Bloomington for several months. It’s not just one house or a neighborhood. The smell is pungent from the corner of Old State road 37 south and E. Roher road continuing west to Roger and south to Clear Creek. Ever since construction started on west Gordon pike. It’s nauseating, has consistently awoken me from sleep, and is down right unpleasant. What if anything is being done? Jona Rector I live in Patton Heights across from southside Kroger. 317-935-016 rectoejona@gmail.com

Case Date:

5/18/2019

Strong sewer smell coming from Southside neighborhoods by Summit Elementary.

Case Date:

5/26/2019

Sewage is backing up in our basement after today's rain at 901 W Briarcliff Dr, Bloomington IN 47404. We have rotorooter coming out, but in the past roots in the city line in front of the house caused backups. Please check this line as soon as possible to see if it needs roots cut. We've experienced a catastrophic backup due to problems in the city's line before and wish to avoid a recurrence. Thank you very much for your help in this matter.

Case Date:

11/4/2019

This is just between 1000 and 1006 W Countryside Lane, and is just big enough to have caught my grandaughter's foot in yesterday when it was covered with leaves. Please repair within 48 hours or I am contacting an attorney for help resolving the issue.