Case Date:

2/19/2024

I regret having to reach out to you regarding this bus #1372.  I boarded this bus on the East route of Route 3 this morning at approximately 7:22 AM on February 19, 2024.  I was informed by Mike Clark of Bloomington Transportation who is the operating manager, that the heater was working on that previous checked bus. Yet the heater is either not on, broken or the driver does not knbow how or desire to turn on the heater for the passenger. Furhter more, she informed me that the door heater was on, but that they do not work on some of the buses, as was the case on this bus this morning. There is no need to make passengers suffer like this.  The bus was NOT cold because of opening & closing the doors as MIke Clark previously suggested when I wrote to him regarding this bus.  The heat was simply not coming out of the overhead vents, there was only cold at the vents & the poles for holding onto were cold as well, indicating it had not been on for some time.  The dispatch operator's boss informed me begrudgingly that the bus was in fact bus #1372.  Since the dispatch operator could not be bothered to assist the driver in operating the heater that was alleged to be operating properly according to Mike Clark, I am forced to issue this complaint to the you the City of Bloomington government for heat on the buses in the Winter to be turned on & operating properly for the buses that do not have a heating system functioning or for the bus drivers who feel that we do not need the heat in the Winter. Sincerely, Timothy MacKLenzie

Case Date:

2/18/2024

Potholes on Clarizz North of the Covenanter intersection

Case Date:

2/18/2024

Potholes 3 bad ones by the road between hobby lobby and the movie theather that closed

Case Date:

2/18/2024

3 bad ones by the road between hobby lobby and the movie theather that closed

Case Date:

2/18/2024

Pothole N Maple St in front of Jackson Heights Apartments right side of the road

Case Date:

2/18/2024

Pot hole right in front of my dive way

Case Date:

2/18/2024

Sidewalk blocked by parked car in front of what I think is 326 W 17th. its blocking the new sidepath on the north side of 17th, just west of Kinser. thanks!

Case Date:

2/18/2024

sidewalk removed in front of 1221 N Madison St. the west side of Madison just south of 17th. part of construction project. no signs or detour. street here is wide enough to block part of it to provide same-side walkaround. thanks!

Case Date:

2/18/2024

I am in apartment 13 at Bart Villa with the address being 2307 E 2nd St, Bloomington, IN 47401, USA. There is a neighbor that is above me which I am not sure of the number of the apartment, but they have a dog that parks through out the day and night for hours at time. I am struggling to get sleep because of this and makes unbearable to be in my room during the day.

Case Date:

2/18/2024

Sewer drain blocked, plumber tested, says the blockage is not on th house grounds.