Case Date:

7/7/2025

I live in a house on N Washington St where across the street everything is torn down and under construction for new apartments. If you're going from N Dunn st onto E 19th Street, my street is blocked off but if you go from N Walnut st onto E 19th st, there is access to my house. For the last few weeks I have not been receiving any mail and I may be missing out on bills, as well as a new security system. My home among other homes was robbed on my street, and it is important to my own safety that there is access to this road so I can receive this package. The Amazon truck can deliver to my house, but the last couple packages through USPS and DHL that were meant to come last Monday have shown unable to access delivery location twice now. I am really worried about this.

Case Date:

7/5/2025

On early Wednesday, 7/2, one of the sanitation trucks picking up trash spilled white liquid on the roads along Spicewood II (Buttonwood, Cottonwood & Elderberry Lanes). A street cleaner came by Thursday but only did a portion of the streets and it didn't attempt to clean in along the east side of Buttonwood where there is a sizable amount of the spill. It's unknown what was spilled along every road but it's very gross and needs further attention by the City. Thank you.

Case Date:

7/7/2025

I haven’t gotten mail for two weeks. Please fix this. The Amazon delivery truck can make it so I’m not sure why no other delivery service can. This is an issue because me and multiple other houses have gotten robbed and I have a security system on the way.

Case Date:

7/7/2025

I haven’t gotten mail for two weeks. Please fix this. The Amazon delivery truck can make it so I’m not sure why no other delivery service can. This is an issue because me and multiple other houses have gotten robbed and I have a security system on the way.

Case Date:

7/7/2025

I haven’t gotten mail for two weeks. Please fix this. The Amazon delivery truck can make it so I’m not sure why no other delivery service can. This is an issue because me and multiple other houses have gotten robbed and I have a security system on the way.

Case Date:

7/7/2025

I haven’t gotten mail for two weeks. Please fix this. The Amazon delivery truck can make it so I’m not sure why no other delivery service can. This is an issue because me and multiple other houses have gotten robbed and I have a security system on the way.

Case Date:

7/7/2025

I haven’t gotten mail for two weeks. Please fix this. The Amazon delivery truck can make it so I’m not sure why no other delivery service can. This is an issue because me and multiple other houses have gotten robbed and I have a security system on the way.

Case Date:

7/8/2025

The Southwest Branch of the library is currently inaccessible to people with mobility issues. The road and driveway are completely blocked off and a worker suggested I park at the middle school parking lot. This would have been a long walk across uneven, unsafe terrain to reach the library. This is unacceptable, and it's a violation of the Americans With Disabilities Act. That whole project has been a mess for weeks, requiring people to drive through a one-lane roadway without a flagger or light (the portion near the library). The roadway has not been paved for weeks. It's being handled very poorly, but today's situation is illegal.

Case Date:

7/4/2025

This house completely neglects their yard all summer unless the city gives them tickets. Their landlord is useless and won’t take action unless threatened with fines. I take care of my yard and I’m sick of living next to this.

Case Date:

7/8/2025

I am unsure of the exact address but I have included the general area with an address according to the map. Since I have moved in on June 15, the neighbor has a dog that is kept outside that constantly barks extremely loudly. This occurs at all hours of the day and has even woken me up in the morning as it is loud enough to be heard inside the house. It has also prevented me from sitting on my back porch as it is so loud and constant. I am unsure if any neglect is present, this is mainly a noise public nuisance issue.