Case Date:

5/22/2022

new late night uber isn't the same as a bus. is scarier and if you are iu student or city employee it's no longer free

Case Date:

2/16/2024

I boarded your bus #1372 at about 7:22 AM heading East on the #3 route this morning, February 16, 2024. I noticed the strong presence of diesel exhaust fumes on the bus & notified the driver. He informed me that that was just the way it is. I told him that I ood not think that we passengers are supposed to be breathing exhaust fumes. He said that it is a normal part of the regenerative process. I explained to him that we are not supposed to be breathing in exhaust fumes. I asked him if he should radio the issue in to dispatch. He explained that there was nothing that he could do about it, that it was a normal part of the regenerative process. When I arrived home & called dispatch, I was told the same thing. Tehn when I was still concerned that this was not supposed to be happening, she passed me onto her boss. I then was also connected to a man in dispatch. He too told me that it was a normal part of the regenerative process. I then asked him, so, you are supposed to be breathing in exhaust fumes while on the bus? Only then did he say that he would have maintenance take a look at it. However, I have heard this before & they have in the past disregarded this concern & let the bus run with exhaust fumes. I do not beleive that we tax-paying citizens should have to put up with busses gassing us like we are in a WWII Natzi Contentration camp getting gassed becouse our lives do not matter. There is never an excuse to expose a passengers to this and in fact, upon being notified by a passenger, the driver should have to pull the bus over, empty the bus of passengers to prevent carbon monoxide poisening & have us wait for a bus replacement or for the issue to get fixed, before reboarding a bus. I have sent a letter to the EPA about this going on for 20-years as I can recall & treating pasengers this way, as though we should not have an issue with disel-exhaust fumes being inhaled into out lungs while riding as a passenger.

Case Date:

2/19/2024

I regret having to reach out to you regarding this bus #1372.  I boarded this bus on the East route of Route 3 this morning at approximately 7:22 AM on February 19, 2024.  I was informed by Mike Clark of Bloomington Transportation who is the operating manager, that the heater was working on that previous checked bus. Yet the heater is either not on, broken or the driver does not knbow how or desire to turn on the heater for the passenger. Furhter more, she informed me that the door heater was on, but that they do not work on some of the buses, as was the case on this bus this morning. There is no need to make passengers suffer like this.  The bus was NOT cold because of opening & closing the doors as MIke Clark previously suggested when I wrote to him regarding this bus.  The heat was simply not coming out of the overhead vents, there was only cold at the vents & the poles for holding onto were cold as well, indicating it had not been on for some time.  The dispatch operator's boss informed me begrudgingly that the bus was in fact bus #1372.  Since the dispatch operator could not be bothered to assist the driver in operating the heater that was alleged to be operating properly according to Mike Clark, I am forced to issue this complaint to the you the City of Bloomington government for heat on the buses in the Winter to be turned on & operating properly for the buses that do not have a heating system functioning or for the bus drivers who feel that we do not need the heat in the Winter. Sincerely, Timothy MacKLenzie

Case Date:

6/28/2021

Bus stop on b-line by Kroger seminary square has been trashed. Can someone please clean it up? Thanks.

Case Date:

3/10/2025

There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.

Case Date:

3/8/2025

Not sure if this is the right department, but wanted to ask a question about priorities related to sidewalks and streets. I live on Goldin Ct on the east side. Last spring and now this spring, the city is ripping up the sidewalks and repaving them. Hard to argue with that need, but I walk them daily. In my estimation, they were not too bad at all. They do get travel, but not nearly as much as the streets. Goldin Drive and Goldin court are horrible and have been for the last two years. Pot holes, cracks, uneven road. I'm just confused as to why the there has been a two year priority on the SIDEWALKS, rather than the streets which are well traveled by cars and trucks. I'm going to attempt to attach some photos of my street to give you an idea of what I'm talking about. How do these funds get allocated and do you know when the STREET may get some attention?

Case Date:

6/20/2016

I'm tired of being solicited by homeless people anytime I walk around downtown. I love this city and I love living downtown but I am hesitant to even walk a few blocks away from my apartment because I'm relentlessly confronted by homeless people. I have no problem with homeless people and I'm willing to pay my part of the taxes to get them steady jobs and homes, but soliciting hard working residents should not be tolerated and the authorities must step in

Case Date:

12/18/2015

Cars seldom obey yield sign for crosswalk at sare and David.

Case Date:

3/6/2025

west lane of S Eagleson, south of 2nd St, north of 1st: 2 large rectangular potholes that looked like they might have been temporary repairs. Big bumps when unexpected.

Case Date:

3/7/2025

Snowplow went off the road and left deep ruts in the right away for about 20 yards adjacent to the street (just before the stop sign at Reisner and 3rd). Can this be repaired / resodded?