Case Date:

3/15/2025

Street light is out at the intersection of Weymouth and Plymouth Court.

Case Date:

3/29/2021

My neighbor John East told me that city surveyors were planning a project to renovate this storm drain system that flows from his yard in an open stream - through my yard which was tiled over at some point (I believe the city did this but cannot confirm). This system flows then into Cascades Park. There are a significant number of sunken areas along the path of this conduit in my yard - which has concerned me regarding the integrity of this pathway. I have had MUCH trouble with hydrostatic pressure along my basement foundation, and have not found a cause for this to date. Additionally, when the rain is hard enough, this system will back up into John's yard and the water will breach Skyline Dr. and flood my yard as well. I am looking for information about any plan for a project so that I can respond in time by moving perennials and manage expectations regarding disruption at the house from possible excavation and construction. Thank you. Sara Minard

Case Date:

3/7/2022

During hard rains, water backs up in the southeast corner of my yard and comes into my garage and basement from the parking pad on the east and below grade through the wall to the north. The sidewalk running along the Clifton St. right of way is the east boundary of my property (see photo). Water simply can't move fast enough to the culvert you installed south of my property on the west side of the sidewalk. Is there anything you can do to alleviate this problem? I'm happy to discuss the details. Thank you.

Case Date:

3/29/2021

This stormwater conduit that drains the Cascades neighborhood is compromised - tall weeds grow every season in several areas where the cement has crumbled away over the years. I have reported this before and requested a repair, however the response was to patch a few of the larger missing areas with asphalt. This is not a sufficient conduit to manage the volume of stormwater that flows from uphill. Especially since this is a very uneven surface, stormwater is not adequately managed at this point.

Case Date:

1/12/2024

Hello. Wondering what can be done to address this damaged and dangerous block. It greatly limits the street parking available. The sidewalk is also deteriorating. Plus, it makes it hard for the street to have 2 way traffic.

Case Date:

5/29/2020

Water doesn't drain at all at this drain site. It pools in the street, and runs downhill overwhelming the drainage capacity on the other side of the circle down by 170 E Sunny Slopes Dr.

Case Date:

3/31/2025

Broken flower light Wire is exposed and possibly still hot. Near the bus stop

Case Date:

3/28/2025

Caller to HAND complaining about LED exterior lights on 2 Apt buildings located at the NE corner of the 800 block of N Madison with a 13th St address. She said that they are too bright and shine directly onto her property and should be directed down onto their property.

Case Date:

3/30/2025

There are a lot of residents that have pets, and it is difficult sometimes to see to clean up after them. Also, as a single woman, it is pretty creepy in that area because it is so dark. Thank you for your consideration.

Case Date:

4/28/2024

Our ask: Please retrench or otherwise definitively fix the water issue flowing from the high side of Brooks drive (addresses: 1213 and 1215) to the low side (address 2110 east Covenanter drive). Why: When heavy rains occur, high side water floods our yard and garden, resulting in 6 hours of work in clean up. History: In 2017 or thereabouts, the residents of 2110 east Covenanter reached out to the city regarding the water flow issue. At that time Phil Peden was the team lead. He showed me that the high side of Brooks had previously been trenched and there was piping under Brooks drive leading the water to Jackson Creek. He approached the 2 families in hopes of re-trenching, as he said it was the city’s responsibility to manage the water issue, as they had previously. Unfortunately, Phil was met with extreme resistance. To minimize neighbor impact, Phil’s team did trench some, and resolved 30% of the flow issue. He and I had a verbal agreement that I would try efforts on the low side of Brooks to protect my property from flooding. It seems that with the heavier rains, there remains a major issue of flooding despite years of my best attempts. At this time, I would appreciate further attention into this matter and a sustained / definitive fix from the city. Additionally, rocks from 1213 gravel drive continue to migrate across Brooks and deposit in my yard. I have been sweeping them back to their drive.