Case Date:

1/8/2024

bullet holes in bustop shelter glass fractured could break and cause injury. all sides shot up. check coffee shop across st for more errant shots.

Case Date:

5/24/2024

Route 6 is detouring down Saratoga again when it is supposed to be going down Morningside. Saratoga has no sidewalks, is very curvy, and people are walking with their children -- please tell the drivers to stop doing this!

Case Date:

5/30/2024

AITA? For the 3rd time in 3 years: can I ask that we move the southbound bus stop sign on High at Breenbriar 30 ft to the north, out of the grass next to the drainage culvert, and to a location that allows passengers to exit the rear of the BT bus without the danger of falling into the unrepaired sinkholes next to the culvert? If the bus stops earlier (30 ft north), the passengers that exit the bus to the rear (as required) step off near the sidewalk and not in the middle of a grassy easement with a LARGE SINKHOLE next to the culvert. Why - oh why, is this so hard? When the bus stops at the correct location it doesn't even block Greenbriar traffic onto High. Sorry for the snark, but again Bloomington this is the third request in 3 years. Just move the sign north 30 ft.

Case Date:

7/1/2024

The #2 south route is apparently having a detour related to storm damage, running on Coolidge instead of Graham. You need to inform riders of these changes. That's what the app and website are for. Or better yet- post a sign at the affected stops. I understand it is extra work for you but how are riders supposed to know about these things if they are not posted anywhere?

Case Date:

7/16/2024

The 2 south route is being detoured and there is no information about it on the website or the app. How are people supposed to know that the bus will not arrive at their stop. The storm was three weeks ago, you should have information posted by now. Unacceptable.

Case Date:

7/17/2024

At the bus stop on W 3rd St and S Westplex Ave there are homeless individuals who camp out at the bus stops; they have mattresses, trash, and needles around them. This situation makes it unsafe for other individuals trying to ride the bus as well as causing a disturbance to the neighboring businesses. I've contact the transportation department and filed a uReport but nothing changed.

Case Date:

12/3/2024

Cars always parked alongside the bus stop where the wheelchair ramp is bus turning off of West 15th can often not see me over SUVs and trucks parked along there I believe the city ordinances no parking but cars continue to park there because there is no sign or curb painted with enough room for the bus to pull over to the right almost missed the bus to work because I am small and cars were blocking as usual and I feel unsafe walking between cars to run out into the road and wave down the bus. A person in a wheelchair can certainly not be seen and would have difficulty Wheeling out into the street to the bus because there is not room for the bus to pull over and lower the lift on to the ramp attaching the road to the sidewalk have called City police for towing multiple times police drive close by look over and then drive away doing nothing

Case Date:

12/31/2024

First Street, between College and Rogers, is completely open and has been for weeks. Why is the #2 route (southbound) not using it? The detour is no longer needed.

Case Date:

12/9/2024

First Street between Rogers and College is open again. When will the #2 South route start using it?

Case Date:

1/11/2025

Apparently the diesel - electric buses enter into a "regeneration" cycle under idle to somehow clean out the soot particulates in the diesel exhaust system. Hot exhaust burns out the soot, right? It stinks all to high hel** and fills the cabin with what smells like CO - filled exhaust. I fear being asphixiated while waiting for the warm bus to begin it's route. I open a couple of windows everytime I board. Is this an exhaust leak, or is pumping hot regenerative soot exhaust gases including CO into the cabin, er.. normal? This smells awful and scares me everytime I ride a bus in these conditions. Please provide proof this is not a danger or remedy this nasty smelling problem.