Website & Web Services Feedback
- Case Date:
- 10/17/2015
The "Notice of Overdue Citation" paperwork that is sent out directs people to "submit a payment to:" www.bloomington.gov I did not find a box to fill with a "submit" button. That's because that is not the url for submitting a payment. Which is a good thing because that would never make sense to design a website with everything on the homepage.
Of course the correct url is: https://bloomington.t2hosted.com/cit/index.aspx
If they are going to give a url that is unnecessarily three steps before the actual url, why stop there? Just tell me to submit it to google.
Anyway, website and mobile apps folks, thanks for not having a submission field on the homepage, and next time you run into a transportation grandma or grandpa let them know that their notifications are bad, and that they should feel bad.
Parking Meters and Citations
- Case Date:
- 10/17/2015
Dear Parking Ticket Grandparent,
Your "Notification of Overdue Citation" says that I can pay online at www.bloomington.in.gov; however that is the homepage's url, that is not where I would make a payment.
The correct url to make a payment is two pages past the homepage.
We want to make it easier for people to pay their bills. So rather than having them type in a url that makes them have to follow a couple of breadcrumbs, why not send out a notification with the correct url.
https://bloomington.t2hosted.com/cit/index.aspx
Or you could go the other way with it and go one step further. Tell that a payment can be made at www.google.com
Animal Control & Neglected Pets
- Case Date:
- 10/19/2015
On west side of train underpass on Rogers\Madison between 11th and 14th, just in front of Hoosier Workwear. Dead skunk.
Potholes, Other Street Repair
- Case Date:
- 10/19/2015
At 15 Briarwood-two potholes in front of driveway.
Potholes, Other Street Repair
- Case Date:
- 10/19/2015
At 15 Briarwood, second of the potholes
- Case Date:
- 10/20/2015
I am on the Gentry Qtrs.HOA board and wanted to compliment and thank the work crew who fixed the water leak at Gentry Quarters Condominiums on College Mall Road on 10/20/2015. The crew did a great job of fixing the leak and cleaning up the muddy mess that was the result and did so in a reasonable time. Its nice to see that kind of service from our city workers.
Traffic Related Complaints
- Case Date:
- 10/21/2015
Rolled up on some college kids trying to steal the sign at High & Woodstock...again.
- Case Date:
- 10/22/2015
Not sure if this has been addressed, but around 11am today, the southbound light on Hershey at Empire simply would not turn green (but the left turn arrow seemed to work. This went on for 4 cycles before I turned off onto Empire instead of waiting.
Temporary Signage w/o permit
- Case Date:
- 10/23/2015
Large now open sign. Prob stolen property in back yard.
Website & Web Services Feedback
- Case Date:
- 10/23/2015
This website is a bit of an improvement from the old one, however, there are still too many steps to get to where you want to go. Also, where is anything about sustainability on the website?