Case Date:

7/30/2024

Fire hydrant is open -- water gushing out.

Case Date:

8/2/2024

Fiber contractor hit house sewer line—sewer is now backed up.

Case Date:

8/4/2024

Fiber install hit water line. Lots of water leaking

Case Date:

7/3/2024

There was a utility project in the Spicewood subdivision over the winter. The streets through the neighborhood have been severely damaged. I looked on the city paving schedule and did not see a project listed to fix the damage that was caused by the project. Is the city coming back to fix the roads? It's huge eyesore and really poor patching jobs for the damage that was done.

Case Date:

11/16/2024

There is a large construction caution sign that was left standing next to the sidewalk by the fiber optic installation crew. It has been here now for over 2 weeks without any obvious work still going on.

Case Date:

12/27/2024

Not sure who to contact for fiber installation issues. The workers installed a plastic access pipe in my front yard in the corner of driveway and sidewalk. Inevitably, a large truck is going to drive over it and crush it, potentially damaging the fiber. They removed the tarp with dirt, so I a now assume they are done? Would like to see this access moved farther from driveway.

Case Date:

2/4/2025

Water main pipe burst, again! Reporting excessive water usage and problem!

Case Date:

7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc

Case Date:

2/20/2025

Following up on Case# 200891: There remain two large concrete utility enclosures sitting by the street. One is on the NW corner of Lincoln/8th and another a block further on the NW corner of Lincoln/9th. They appear to be associated with the fiber optic installation. They are just sitting there.

Case Date:

3/18/2025

Driveway was cut to access water leak and gravel was placed in the trench. It has sunk in to the point that I cannot access my garage. The driveway needs to be appropriately repaired. There was no issue with the line running to my house. This is urgent as I have mobility issues and need to park inside my garage.