Case Date:

1/11/2025

Apparently the diesel - electric buses enter into a "regeneration" cycle under idle to somehow clean out the soot particulates in the diesel exhaust system. Hot exhaust burns out the soot, right? It stinks all to high hel** and fills the cabin with what smells like CO - filled exhaust. I fear being asphixiated while waiting for the warm bus to begin it's route. I open a couple of windows everytime I board. Is this an exhaust leak, or is pumping hot regenerative soot exhaust gases including CO into the cabin, er.. normal? This smells awful and scares me everytime I ride a bus in these conditions. Please provide proof this is not a danger or remedy this nasty smelling problem.

Case Date:

6/12/2025

There is a pole/light at this stop that has metal bands wrapped in two spots for a trash can to be attached. Although the trash can is not attached and sits beside the pole, that is not the problem. Today, one of the metal bands (which sticks out at the end of its seal point) sliced my leg open. Luckily I had a first aid kit, but that is dangerous.

Case Date:

10/6/2025

There Thea’s a bus sitting parked along the the west side of College 15th to 16th from approximately 720 to Atleast 730+ This cause a line of site for cars trying to out of 15th because the bus was just sitting. I did not get the bus number but people trying to get on to college could look north to see if the lane was clear to pull out.

Case Date:

11/12/2025

At 3:54 pm today, an emergency vehicle was approaching this intersection from the south (with lights and sirens) and a white BT SUV turned from W Grimes Lane onto N Walnut Street. The emergency vehicle turned west onto W Grimes Lane, making their paths a close call. This is just a friendly reminder for them to stop and yield rather than turn right before the emergency vehicle reaches the intersection.

Case Date:

12/20/2025

Hello, I was biking north on S Walnut St. in the bike lane around 3:30pm on Friday afternoon. A BT bus passed me and then immediately pulled over in the bike lane to stop near Smith Ave. This alone is unacceptable, as the driver could have simply waited a few seconds to pull over instead of cutting me off. I was able to bike around the bus, but again, as we were approaching the 3rd St. intersection and the bike lane was disappearing, the bus passed me again. At the intersection, the bus was going to turn right onto 3rd, so I waited for the bus to turn, but then he waited for me to continue straight. I passed the bus on the right side and the driver (older white man) was clearly annoyed at me. I support transit, but this interaction was uncomfortable and not how busses should interact with cyclists, especially on a busy corridor.

Case Date:

10/4/2022

I often see trash in or near the bus stop at the Mall (close to one of the former Macy's entrances): plastic coat hangers, beverage containers, empty plastic bags, etc. Can you place a trash can there, like you so magnificently did at the bus stop in front of The Brew House? Thanks!

Case Date:

11/4/2022

An unknown individual has slept in the bus stop shelter for the past week. The area surrounding the shelter has litter scattered about consistently. I do not know if the litter is from this individual. It's a health hazard.

Case Date:

11/30/2022

https://www.google.com/search?q=bloomington+transit&source=lnms&tbm=isch&sa=X&ved=2ahUKEwix0cT509b7AhUTIjQIHSXwA-8Q_AUoA3oECAEQBQ

Case Date:

12/8/2022

Bloomington Transit Late Night bus service FAIL: At 10 pm on Dec 7, t did not work on either the Uber or Lyft app. Uber link from the BT website said “NO VOUCHERS LEFT.” Lyft app did not accept the BTLATENITE voucher code. When I called the BT dispatcher, he did not offer to help but rather have me a number to call Uber.

Case Date:

3/6/2023

At approximately 7:50am 3/6/203 a B-ton transit bus driver, traveling SB through High St and Arden Dr intersection, failed to come to a complete stop. There were cars, pedestrians, cyclists in and around the intersection. Mostly, it's the elementary school kids on their way to school that are at greatest risk from poor driving habits.