Case Date:

6/30/2024

Complete loss of water pressure to the entirety of the building

Case Date:

6/30/2024

Low water pressure reports from surrounding areas.

Case Date:

12/8/2021

My utility bill is almost $200 a month. I have had a Plumber make adjustments to toilets to ensure none are malfunctioning. I’m wondering if there is a leak somewhere. Could you tell me if you can help assess this? Thanks

Case Date:

2/24/2022

Hi just a quick question I have my name under my current address 321 East University Street and I was wondering if there is another name under that address for the water bill? If so, then how can I take my name off of the water bill? Thanks!

Case Date:

3/17/2022

When i bought this house 4 years ago, all paperwork said "city sewer" Turns out, my house actually runs on a Septic tank. Was not informed about this till one of your guys had to come over cause my water was backing up through the drains

Case Date:

6/16/2022

This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.

Case Date:

8/3/2022

Hello,No complaint just a question. We have noticed a reduction in water pressure --there does not appear to be a leak!

Case Date:

8/5/2022

My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?

Case Date:

8/27/2022

Water is currently running on the toilet always draining the overflow. Also toliet top lid broke when trying to figure out issues

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.