Case Date:

10/9/2023

Hello! It is that wonderful time of year when the water taste so gross again! I know what causes it, I know that you all work so hard to get it cleaned and tasting good again and I thank you for that! I was wondering if you all had a timeline by chance of when it will be taste good to drink again. I feel like it is happening later this year which I was hoping it wasn't going to but here we hare. Thank you for all you do!!! Have a wonderful day!

Case Date:

10/11/2023

The water smells and tastes TERRIBLE!! It seems that this is a recurring problem. I suspect there is a solution that the city is unwilling to implement. It is unacceptable to have this problem every year. Calling it an aesthetic problem is a cop out. I should not have to buy bottled water to have drinkable water.

Case Date:

8/13/2020

Lack of hot water

Case Date:

7/25/2022

Water is brown at my residence. Not Normal

Case Date:

1/29/2020

the website for paying the water bill is not working

Case Date:

1/29/2020

Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403

Case Date:

2/14/2020

I have two meter readings on my bill. The second meter ending in 994 has never been on our bill before.

Case Date:

3/2/2020

I have had CBU for 2 years my water bill never exceeded $50. My utility bill this month was increased 50% to $100. I am a senior citizen I have not changed my water or sewer usage. I would like to know why such a large increase. Please advise Vera Gayheart 43951-013

Case Date:

4/16/2020

We got left a notice on our door stating that our water meter was creeping and that we should contact maintenance. We contacted maintenance and they stated it was likely due to new meters being installed. Our bill this month is 3 units higher than our bill has ever been before and we are beginning to wonder if the meter issue is related at all.

Case Date:

4/17/2020

Payment sent from IUCU 4/6. Still not showing up for 1500 E Richland Dr.