Case Date:

6/17/2024

There is a bench with a bus stop on N Illinois St across from N Illinois CT where the playground is always blocked by parked vehicles now that the no parking sign has gone missing. The bus can't pull over to the curb where there is concrete connecting the sidewalk so people in wheelchairs and with crutches can safely get on the bus' lift system. You have to walk out into the road now, and can't see the bus very well or other cars coming. Traffic coming from the other way has to come to a complete stop, now, when the bus comes through. When I politely asked the people parking there if they could leave enough room for the bus to pull over because I'm about to have surgery and be in a wheelchair to get to work, they called me fat and told me to walk as they were getting out of their parked vehicles, and they were very mean for no reason. We all live in public housing here, and I use public transportation for work. We also don't have any grocery stores close and have to take a bus to get food. We need no parking signs at our bus stops, and painted curbs showing people the width of the bus on N Illinois, and possibly the one attending corner of Lindbergh Dr and whatever that cross street is as well. Now that those remodeled units are becoming occupied, there will always be cars there unless we get No Parking signs for our bus stops. Thank you.

Case Date:

6/17/2024

Bus stop on N Illinois St across from Illinois Court in Crestmont badly needs no parking signs and painted curbs that indicate the length of the bus. People in wheelchairs cannot access the lift, and people are having to walk out into the road to catch the bus. It's on a hill and the parked vehicles effect visibility of oncoming bus, and you can't see any cars coming that might be in front of the bus. Oncoming traffic has to come to a complete stop, now, because the bus has trouble squeezing through. Sometimes, the bus has to just sit and wait. There's a concrete slab that connects the sidewalk with the road the bus driver can no longer lower the wheelchair lift onto because of the cars. The units there were empty, but now they are being rented, and the no parking sign that used to be there is gone. We need a painted curb the length of a bus, and clear markings. We also need parking enforcement to actually do their job when we call, but there's no sign there telling people not to park. The people who park there are mean and told me I should walk to work (and called me fat and lazy,) instead of taking public transportation when I have surgery coming up. I can’t even have a reasonable conversation with them, so I'm turning to you. Thank you.

Case Date:

7/1/2024

The #2 south route is apparently having a detour related to storm damage, running on Coolidge instead of Graham. You need to inform riders of these changes. That's what the app and website are for. Or better yet- post a sign at the affected stops. I understand it is extra work for you but how are riders supposed to know about these things if they are not posted anywhere?

Case Date:

8/19/2022

There are a bunch of cars parked in the roadway blocking the street.

Case Date:

8/27/2022

I'm disappointed to find out that the 11 bus is an express route that stops only at the Atlas apartments and on the IU campus. The bus drives right by several stops for the 2 bus on West 17th, and these could be convenient stops for students and university workers that live in the homes and apartment complexes in that area/near Maple Heights. While it wouldn't entirely solve the issue that this area is dangerous for pedestrians (currently few pedestrian crossings near Kinser Pike, W 17th, and N Madison; parts of W 15th with no sidewalks etc.), adding a few 11 route stops nearby could decrease walk times and distance in these areas for those currently walking to bus stops for the 6 route. Please consider adding a couple of stops on the 11 route to serve W 17th street!

Case Date:

9/2/2022

No public transit to where I work. One of the three top employers in Bloomington, and no public transit available.

Case Date:

10/5/2022

There is a City bus stop shelter just north of Thorton Drive on Henderson (across the street from Black Lumber). The last few evenings, it looks like someone is staying in there overnight. Is this allowed?

Case Date:

11/30/2022

https://www.google.com/search?q=bloomington+transit&source=lnms&tbm=isch&sa=X&ved=2ahUKEwix0cT509b7AhUTIjQIHSXwA-8Q_AUoA3oECAEQBQ

Case Date:

12/8/2022

Bloomington Transit Late Night bus service FAIL: At 10 pm on Dec 7, t did not work on either the Uber or Lyft app. Uber link from the BT website said “NO VOUCHERS LEFT.” Lyft app did not accept the BTLATENITE voucher code. When I called the BT dispatcher, he did not offer to help but rather have me a number to call Uber.

Case Date:

3/6/2023

At approximately 7:50am 3/6/203 a B-ton transit bus driver, traveling SB through High St and Arden Dr intersection, failed to come to a complete stop. There were cars, pedestrians, cyclists in and around the intersection. Mostly, it's the elementary school kids on their way to school that are at greatest risk from poor driving habits.