Case Date:

10/17/2015

Dear Parking Ticket Grandparent, Your "Notification of Overdue Citation" says that I can pay online at www.bloomington.in.gov; however that is the homepage's url, that is not where I would make a payment. The correct url to make a payment is two pages past the homepage. We want to make it easier for people to pay their bills. So rather than having them type in a url that makes them have to follow a couple of breadcrumbs, why not send out a notification with the correct url. https://bloomington.t2hosted.com/cit/index.aspx Or you could go the other way with it and go one step further. Tell that a payment can be made at www.google.com

Case Date:

10/26/2015

Hi, I live just East of Woodlawn, and everyday I notice cars that are parked on 13th and 14th Street that do not have parking permits. Almost everyday there is a car parked on 14th, that is inches from the intersection of 14th and Forrest, which makes it absolutely impossible to see whether there is a car coming. Along 13th, there is always a long line of cars parked that makes it very difficult to see oncoming traffic. It would be one thing if these cars were supposed to be parking here, but they are not. Most of them, I see park here in the morning and walk to class, because they live far away and have realized that you are not enforcing parking permits in this area due to construction. Most, if not all of the construction workers park in an the grass, so all of the other cars are not theirs. I (and everyone who lives around here) would really appreciate it if you could come check it out once in awhile. Thanks!

Case Date:

3/3/2016

HEllo, On Wednesday I ued the parking space in front of Anatolia REstaurant in downtown. When I parked my car on 5.45 pm, I entered around 2 hours of parking and paid with my credit card. My parking should end on 8.15 pm. However I spent more time than I expected in Anatolia so I stayed in the parking space extra 45 mins. How can I pay for this extra 45 mins for parking? Thanks

Case Date:

2/9/2014

There are multiple cars parking in spaces that are in yellow, in front of fire hydrants, and in front of and blocking driveways. Please ticket cars on Smith inbetween Grant and Lincoln. It has never really been supervised but is particularly out of hand right now. I could barely see my driveway let alone access it because there was a car almost in front of it and then when looking at my neighbors driveway, realized that a car was parked completely in front of it. Also a car has been parked in front of a fire hydrant at the corner of grant and smith for the whole weekend.

Case Date:

2/20/2014

I rec'd a parking ticket today and I want you to know why. I am not appealing it. First time users are at a loss when using the credit card. there should be easy to follow prompts on the screen, and posted somewhere close instructions as to how to use it. I thought I had 3 hrs, turned out I didn't. Procedures should be clear enough that this doesn't happen.

Case Date:

4/3/2014

I REPORTED A MALFUNCTIONING PARKING METER AT ZONE7683, METER#SCOL107A. I DEPOSITED $2.00 IN THE METER AND IT DID NOT CREDIT ME ANY TIME AT ALL. I MOVED TO A DIFFERENT SPACE, TO AVOID GETTING A TICKET, AND HAPPENED TO RUN INTO THE METER LADY WHO GAVE ME THE NUMBER TO CALL TO REPORT THE METER. A METER TECH CAME RIGHT AWAY, AND REPAIRED THE METER, BUT COULD NOT REFUND MY $2.00. I UNDERSTAND THINGS BREAK, BUT IF I HAD NOT NOTICED THE MALFUNCTION, I WOULD HAVE GOTTEN A TICKET. IF I HAD NOT REPORTED IT SOMEONE ELSE COULD HAVE GOTTEN A TICKET. SO I WOULD LIKE MY MONEY BACK. QUARTERS WOULD BE ACCEPTABLE.

Case Date:

5/7/2014

I tried to call the number listed for reporting parking meter issues and some guy just said hello then hung up on me after asking who I was trying to reach then I tried again and nobody answer. Anyway, twice in the past month I put in $.25 (was dimes and nickels, not quarters, and yes I counted correctly) and it didn't give me the full 15 minutes. Also, the one time I tried my IUCU debit/credit card it wouldn't take it. I don't want to get a ticket for not being able to use a card if that is all I have or for putting in the correct amount of money and not being given the full amount of time. Not sure why either is happening but both are very problematic. Thank you.

Case Date:

6/3/2014

Today I parked in spot 115B on the east side of the square. I swiped my card several times, and it kept saying "transaction cancelled". I had just used my debit card at the store with no issues. I dug through the car for change, and was able to pay with change with no issues. But the meter refused to accept my card. I have never had a problem before, and it was very strange.

Case Date:

7/4/2014

Residents at 814 S. Eastside Drive routinely park on their lawn to fit 4 to 5 vehicles in the driveway. There are 2 cars parked on the lawn.

Case Date:

9/30/2014

I am writing to urge you to extend the amount of time between the issuance of a parking ticket and the date on which the price of that ticket doubles. I realize I am lucky to have a secure job associated with a decent wage that allows me to occasionally absorb the cost of a parking ticket, for those rare times when I accidentally exceed my expected amount of time downtown. However, it was not so long ago, when I was a graduate student, that I truly lived paycheck-to-paycheck, and had a lot of difficulty making it through the second half of the month. A $20 parking ticket which doubles in price within 10 days would have been a very difficult expense to manage. And it should be recognized that even those of us who diligently pay our meters occasionally run into difficulties that cause us to run over. At the same time, we often overpay for the meter ($$ for which we are never reimbursed). In any event, a parking ticket that doubles in price within 10 days puts an undue burden on those residents of Bloomington who are in a challenging financial situation. I suggest you extend the remission time to 30 days to allow your city's residents to better manage their household budgets. Regards, Dr. Kim Novick 904 E 14th Street Bloomington, IN 47408